Senior Enterprise CRM Integration Developer

HRTX; Mandaluyong; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

HRTX is seeking a seasoned Senior Enterprise CRM Integration Developer to architect, build, and optimize core business applications. You will own end-to-end Salesforce development and bridge CRM workflows with Oracle database infrastructure through custom REST APIs.

The role requires 8+ years in software engineering with Salesforce delivery, strong Apex/Visualforce/SOQL expertise, and experience with Service Cloud, Agile workflows, Git, and Azure DevOps CI/CD.

Qualifications

• Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
• 8+ years of proven software engineering experience with deep technical delivery on Salesforce.
• Strong expertise in Apex programming, Visualforce, declarative Flows, and SOQL.
• Solid working knowledge of Oracle DB (SQL, PL/SQL) and enterprise API integration patterns.
• Hands-on exposure to Salesforce Service Cloud setup and features.
• Background in Agile workflows, Git version control, and Azure DevOps CI/CD pipelines.
• Excellent English communication and problem-solving skills.

Responsibilities

• CRM Application Engineering: Code, configure, and maintain complex Salesforce solutions (Apex, Visualforce, Flows, SOQL) to support Case Management, Knowledge Base, and entitlement processes.
• Backend & API Integrations: Design high-performance RESTful APIs to sync data between Salesforce and Oracle DB; craft optimized SQL/PL-SQL and SOQL queries for seamless data exchange.
• Support System Optimization: Structure Service Cloud modules and self-service capabilities to enhance operational workflows and issue resolution rates.
• SDLC & Technical Support: Oversee full-lifecycle feature delivery—from initial requirements analysis to production deployment and root-cause troubleshooting.
• Documentation & Agile Delivery: Produce integration maps, data schemas, and technical blueprints while actively contributing to Agile/Azure DevOps practices.

Skills

Apex programming

Visualforce

SOQL

Flows

Salesforce

English communication

Agile

Git version control

Azure DevOps

Education

Bachelor's degree in Computer Science/IT/Software Engineering

Tools

Oracle DB

SQL/PL-SQL

REST APIs

Azure DevOps CI/CD

Job description

Work Setup: Hybrid (3x/week On-site in Mandaluyong) | Mid-Shift Schedule

Position Overview

We are seeking a seasoned Senior Enterprise CRM Integration Developer to architect, build, and optimize core business applications. In this role, you will be responsible for end-to-end Salesforce development while bridging CRM workflows with backend Oracle database infrastructure through custom REST APIs.

Core Responsibilities

• CRM Application Engineering: Code, configure, and maintain complex Salesforce solutions (Apex, Visualforce, Flows, SOQL) to support Case Management, Knowledge Base, and entitlement processes.

• Backend & API Integrations: Design high-performance RESTful APIs to sync data between Salesforce and Oracle DB; craft optimized SQL/PL-SQL and SOQL queries for seamless data exchange.

• Support System Optimization: Structure Service Cloud modules and self-service capabilities to enhance operational workflows and issue resolution rates.

• SDLC & Technical Support: Oversee full-lifecycle feature delivery—from initial requirements analysis to production deployment and root-cause troubleshooting.

• Documentation & Agile Delivery: Produce integration maps, data schemas, and technical blueprints while actively contributing to Agile/Azure DevOps practices.

Qualifications

• Bachelor's degree in Computer Science, IT, Software Engineering, or related field

• 8+ years of proven software engineering experience with deep technical delivery on Salesforce

• Strong expertise in Apex programming, Visualforce, declarative Flows, and SOQL

• Solid working knowledge of Oracle DB (SQL, PL/SQL) and enterprise API integration patterns

• Hands-on exposure to Salesforce Service Cloud setup and features

• Background in Agile workflows, Git version control, and Azure DevOps CI/CD pipelines

• Excellent English communication and problem-solving skills

Bonus Qualifications

• Lightning Web Components (LWC) development experience

• Active Salesforce Certifications (Platform Developer I/II or Service Cloud)

• Exposure to Salesforce CPQ, Experience Cloud, or Sales Cloud contract modules

• Familiarity with data migration tools (Data Loader, Salesforce DX, MuleSoft)