Senior Crew Member - Customer Service & Operations

Jollibee Group of Companies; San Mateo; On-site; PHP 201,000 - 290,000; Full time

Job summary

Jollibee Group of Companies in Rizal is seeking a Senior Crew for SM City San Mateo to deliver friendly service, take orders, and maintain store cleanliness. You will assist across store areas and interact with customers to ensure a positive dining experience.

Role requires teamwork, reliability, and a strong commitment to cleanliness and safety. The position involves standing for long periods and lifting items as needed, with opportunities to grow within a fast-paced team.

Qualifications

• High school graduates welcome to apply.
• Willing to learn and work as part of a team.
• Responsible, patient, and hardworking.
• Committed to cleanliness, safety, and quality service.

Responsibilities

• Providing good customer service and attending to customers' needs.
• Taking and serving customers their orders.
• Dealing with customer feedback with a positive attitude.
• Regular sanitation.
• Lending a hand to different store areas whenever it is needed.
• Standing for long periods and lifting restaurant equipment/ingredients.

Skills

Customer service

Teamwork

Reliability

Cleanliness

Education

High School graduate acceptable

No college degree required

Job description

Jollibee Group of Companies in Rizal is seeking a Senior Crew for SM City San Mateo to deliver friendly service, take orders, and maintain store cleanliness. You will assist across store areas and interact with customers to ensure a positive dining experience.

Role requires teamwork, reliability, and a strong commitment to cleanliness and safety. The position involves standing for long periods and lifting items as needed, with opportunities to grow within a fast-paced team.