Senior Crew: Customer Experience Lead

Jollibee Group; Dumaguete; On-site; PHP 167,400 - 223,200; Full time

Job summary

A leading fast-food restaurant chain is seeking a Senior Crew member in Dumaguete, Philippines. This role involves providing excellent customer service, taking orders, and dealing with customer feedback. The ideal candidate should be at least a High School graduate, with a customer-oriented approach, patience, and a strong sense of responsibility for cleanliness and safety. The position demands a willingness to assist in various store areas and handle physical tasks, such as lifting heavy items and standing for extended periods.

Qualifications

• Must be a High School graduate.
• Customer-oriented approach required.
• Must be patient and willing to learn.
• Need to be responsible and attentive to cleanliness and safety.

Responsibilities

• Provide good customer service and attend to customers' needs.
• Take and serve customers their orders.
• Deal with customer feedback positively.
• Maintain regular sanitation.
• Assist in different store areas as needed.
• Handle physical work demands, including standing for long periods and lifting heavy items.

Skills

Customer service

Patience

Responsibility

Attention to cleanliness

Education

High School diploma

Job description

A leading fast-food restaurant chain is seeking a Senior Crew member in Dumaguete, Philippines. This role involves providing excellent customer service, taking orders, and dealing with customer feedback. The ideal candidate should be at least a High School graduate, with a customer-oriented approach, patience, and a strong sense of responsibility for cleanliness and safety. The position demands a willingness to assist in various store areas and handle physical tasks, such as lifting heavy items and standing for extended periods.