A leading fast-food restaurant chain is seeking a Senior Crew member in Dumaguete, Philippines. This role involves providing excellent customer service, taking orders, and dealing with customer feedback. The ideal candidate should be at least a High School graduate, with a customer-oriented approach, patience, and a strong sense of responsibility for cleanliness and safety. The position demands a willingness to assist in various store areas and handle physical tasks, such as lifting heavy items and standing for extended periods.
Qualifications
Must be a High School graduate.
Customer-oriented approach required.
Must be patient and willing to learn.
Need to be responsible and attentive to cleanliness and safety.
Responsibilities
Provide good customer service and attend to customers' needs.
Take and serve customers their orders.
Deal with customer feedback positively.
Maintain regular sanitation.
Assist in different store areas as needed.
Handle physical work demands, including standing for long periods and lifting heavy items.
Skills
Customer service
Patience
Responsibility
Attention to cleanliness
Education
High School diploma
Job description
The Senior Crew is responsible for the following:
Providing good customer service and attending to customers' needs
Taking and serving customers their orders
Dealing with customer feedback with a positive attitude
Regular Sanitation
Lending a hand to different store areas whenever it is needed
Physical work includes standing for long periods, reaching counter tops/high storage shelves, can be exposed to heavy smoke and steam, and lifting heavy restaurant equipment/ingredients