Senior Cloud Operations Manager: 24x7 AWS SRE Leader

OpenText; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

OpenText seeks an experienced Cloud Operations Manager to lead and mature the cloud environment on AWS, ensuring stability, security, and performance across prod and non-prod. You will drive 24x7x365 readiness, incident response, and continuous improvement while collaborating with software, security, and customer support teams.

You will mentor operations staff, own on-call rotations, and shape monitoring, automation, and deployment practices in line with architectural standards.

Qualifications

• 5+ years' experience in application management, systems administration, or cloud operations.
• Tertiary qualification in Computer Science or a related discipline (preferred).
• Proven experience managing public cloud environments, with strong expertise in AWS.
• Familiarity with the Fortify on Demand stack (highly desirable).
• Solid understanding of software architecture and DevOps principles.
• Experience with infrastructure automation and scripting (PowerShell, Octopus Deploy, Terraform).
• Hands-on experience with monitoring and observability tools (AWS CloudWatch, Nagios, Grafana).
• Strong understanding of cloud security principles, backup strategies, and disaster recovery.
• Working knowledge of networking concepts and protocols.

Responsibilities

• Lead day-to-day cloud operations for an AWS environment, ensuring compliance with security, availability, and governance requirements.
• Own the health, performance, and capacity of production and non-production environments.
• Provide hands-on technical leadership across cloud infrastructure, applications, and monitoring.
• Ensure application deployments and operational practices align with overall architecture and security standards.
• Oversee maintenance activities including upgrades, patching, backups, and recovery testing.
• Drive proactive monitoring, alerting, and incident management to maintain high availability and reliability.
• Act as an escalation point for complex technical issues and production incidents.
• Manage and participate in an on-call rotation supporting 24x7x365 operations.
• Identify operational inefficiencies and continuously improve processes, tooling, and automation.
• Collaborate closely with software development, security, customer support, and infrastructure teams.
• Provide technical guidance and mentoring to operational staff.

Skills

Cloud leadership

On-call management

Stakeholder comms

Problem solving

Education

Bachelors in CS or related

Tools

AWS

PowerShell

Octopus Deploy

Terraform

Nagios

Grafana

AWS CloudWatch

Job description

OpenText seeks an experienced Cloud Operations Manager to lead and mature the cloud environment on AWS, ensuring stability, security, and performance across prod and non-prod. You will drive 24x7x365 readiness, incident response, and continuous improvement while collaborating with software, security, and customer support teams.

You will mentor operations staff, own on-call rotations, and shape monitoring, automation, and deployment practices in line with architectural standards.