AWS Cloud Operations Lead — 24/7 Production Reliability

OpenText; Makati; On-site; PHP 1,500,000 - 2,400,000; Full time

Job summary

OpenText is seeking an experienced Cloud Operations Manager to lead the AWS-based cloud environment. You will own the 24x7 readiness, drive stability, security, and performance across production and non-production systems, and mentor the operational team.

You will collaborate with software engineering, security, and infrastructure teams to ensure deployments meet architectural standards and governance goals. The role requires hands-on leadership and a focus on continuous improvement.

Qualifications

• 5+ years’ experience in application management, systems administration, or cloud operations.

Responsibilities

• Lead day-to-day cloud operations for an AWS environment, ensuring compliance with security, availability, and governance requirements.
• Own the health, performance, and capacity of production and non-production environments.
• Provide hands-on technical leadership across cloud infrastructure, applications, and monitoring.
• Ensure application deployments and operational practices align with overall architecture and security standards.
• Oversee maintenance activities including upgrades, patching, backups, and recovery testing.
• Drive proactive monitoring, alerting, and incident management to maintain high availability and reliability.
• Act as an escalation point for complex technical issues and production incidents.
• Manage and participate in an on-call rotation supporting 24x7x365 operations.
• Identify operational inefficiencies and continuously improve processes, tooling, and automation.
• Collaborate closely with software development, security, customer support, and infrastructure teams.
• Provide technical guidance and mentoring to operational staff.

Skills

Cloud leadership

On-call management

Stakeholder communication

Mentoring

Monitoring & observability

Education

Bachelors in Computer Science

Tools

AWS

Terraform

PowerShell

Octopus Deploy

Nagios

Grafana

CloudWatch

Job description

OpenText is seeking an experienced Cloud Operations Manager to lead the AWS-based cloud environment. You will own the 24x7 readiness, drive stability, security, and performance across production and non-production systems, and mentor the operational team.

You will collaborate with software engineering, security, and infrastructure teams to ensure deployments meet architectural standards and governance goals. The role requires hands-on leadership and a focus on continuous improvement.