Senior Cloud & Enterprise Systems Engineer

ECI; Makati; On-site; PHP 1,674,000 - 2,567,000; Full time

Job summary

ECI is a global provider of managed services, cybersecurity, and business transformation. We seek a Senior Systems Engineer to lead cloud implementations, migrations, and security for a portfolio of clients in a dynamic tech delivery team.

You will support Microsoft 365/Azure, Exchange Online, and Active Directory, collaborate across teams, and drive long-term fixes with root-cause analysis. Strong virtualization and incident response experience is required.

Qualifications

• Bachelor’s degree in Information Technology or 6+ years of experience in a technology administration role.
• Advanced knowledge of Windows Server and Windows 10/11.
• Experience with Microsoft 365 and Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive, Teams, Intune).
• Experience in administration of e-mail platforms and security integrations such as Exchange Online.
• Experience in virtualization on VMware vSphere and Hyper-V.
• Proficient in incident response management during security events and disaster recovery activations.

Responsibilities

• Provide advanced support of cloud infrastructures such as Microsoft 365/Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune).
• Collaborate as a tier 3 escalation point for Client Technology Management, Service Desk, Engineering, and other support teams.
• Implement and manage enterprise mail platform and security systems such as Exchange or Exchange Online.
• Act as a Technical Lead for migrations, implementations, relocations, etc.
• Own complex technical issues and provide long-term fixes based on root-cause analysis.
• Document processes and procedures for the internal knowledge base (runbooks, SOPs).
• Audit undocumented client environments and provide technical recommendations.
• Apply best-practice configurations to security platforms (Azure AD Conditional Access, MFA).
• Perform system maintenance: patching, upgrades, vulnerability remediation.
• Provide advanced AD support (Domain Controllers, GPOs, deployments).
• Interface with tools like RMM and MDM.

Skills

Azure AD

Exchange Online

VMware vSphere

Incident response

Security remediation

RMM

Hyper-V

Education

Bachelor’s degree or 6+ years experience

Tools

RMM

VMware vSphere

Hyper-V

Job description

ECI is a global provider of managed services, cybersecurity, and business transformation. We seek a Senior Systems Engineer to lead cloud implementations, migrations, and security for a portfolio of clients in a dynamic tech delivery team.

You will support Microsoft 365/Azure, Exchange Online, and Active Directory, collaborate across teams, and drive long-term fixes with root-cause analysis. Strong virtualization and incident response experience is required.