Senior Business Process Project Management Specialist

USA-MiniMed Distribution Corp. 1018; Taguig; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Job summary

MiniMed is seeking a Senior Business Process Project Management Specialist to transform the customer journey in our Diabetes Customer Service and Supply Chain teams. You will define impact, enable knowledge transfer, and drive process changes across a global, multi-country team in a hybrid Manila, Philippines setting.

Responsibilities include evaluating current OTD&I processes, researching new trends, and delivering governance, maps, and documentation to improve efficiency and cost-to-serve

Qualifications

• Exceptional communication and relational skills to a variety of audiences.
• Strong business, B2B and B2C process acumen.
• Ability to influence others and move toward a common vision or goal.
• Strong time, project and change management skills.
• Process standardization, process mapping and continuous improvement experience
• Bachelor's degree and English fluency

Responsibilities

• Evaluate current B2B and B2C order-to-delivery and invoicing (OTD&I) processes to identify opportunities for improvements and standardization.
• Conduct research on emerging trends and technologies for potential implementation.
• Design and implement strategies that align with the organization's goals.
• Manage projects from initiation through delivery.
• Implement process governance, process maps, quality documentation and continuous improvements for the OTD&I processes.
• Be a change management partner for stakeholders during transitions and projects.

Skills

Communication skills

Relational skills

Business processes

Influence

Time management

Project management

Change management

Process standardization

Process mapping

Continuous improvement

Education

Bachelor's degree

Tools

S4 Hana

SAP Centerpiece

Salesforce CRM

Job description

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

A Day in the Life

Our Global Diabetes Capability Center is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes.

This position is an exciting opportunity to work with Minimed's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

#BetterDaysStartNow

Within the Diabetes Customer Service and Supply Chain organization we are looking for a Senior Business Process Project Management Specialist. In our team we focus on holistically transforming the customer journey by investing in innovative ways of working from both an organizational and technological perspective. Our team empowers and enables talents to drive processes, services, digital solutions and capabilities to improve our Diabetes customer experience, increase employee satisfaction and reduce our cost-to-serve.

You are defining the impact of a solution, and you ensure that teams have the right knowledge and confidence to transition through the various phases of change.

You will be working in an international team with colleagues located in different countries. This is a hybrid position with office location in Manila, Philippines.

Your tasks may include the following and other duties may be assigned:

• Evaluation of the current B2B and B2C order-to-delivery and invoicing (OTD&I) business processes to identify opportunities for improvements and standardization
• Conducting research on emerging trends and technologies for potential implementation
• Design and implement strategies that align with the organization's goals
• Manage projects from initiation through delivery
• Implement process governance, process maps, quality documentation and continuous improvements for the OTD&I processes
• Be a change management partner for stakeholders during transitions and projects

Required Knowledge and Experience:

• Exceptional communication and relational skills, both written and verbal, to a variety of audiences.
• Strong business, B2B and B2C process acumen.
• Ability to influence others and move toward a common vision or goal.
• Strong time, project and change management skills.
• Process standardization, process mapping and continuous improvement experience
• Bachelor's degree
• Fluent in English

It is beneficial if the Senior Business Process (BP) Project Management Specialist would have the following experience:

• S4 Hana, SAP Centerpiece, Salesforce and/or CRM (ICE)
• (Agile) Project Management (Scrum)
• Knowledge of the (Diabetes) medical device industry or pharma

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

About MiniMed

We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey - meeting them where and how they need it.