Senior Business Ops Lead (Hybrid) - Client & Quality

Accenture in the Philippines; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

Accenture in the Philippines seeks a Business Operations Associate Manager for a hybrid role based in Taguig. You will lead and develop teams, manage workflows, and drive service excellence across client engagements.

Responsibilities include governance, reporting, and continuous improvement, with rotation shifts and coordination with stakeholders. Strong communication and legal services experience are valued.

Qualifications

• 7–8 years in an administrative role
• At least 5 years of supervisory experience
• Experience in Legal or Legal services is preferred
• Excellent communication skills
• Open to resources from BPO and non-BPO industry
• No tools/applications proficiency requirement
• No F&A component

Responsibilities

• Lead and manage the project and people resources.
• Oversee workflow and service management.
• Drive quality initiatives and continuous improvement.
• Engage clients and stakeholders.
• Ensure accurate reporting and governance.

Skills

Leadership

Workflow management

Quality improvement

Stakeholder mgmt

Reporting

Job description

Accenture in the Philippines seeks a Business Operations Associate Manager for a hybrid role based in Taguig. You will lead and develop teams, manage workflows, and drive service excellence across client engagements.

Responsibilities include governance, reporting, and continuous improvement, with rotation shifts and coordination with stakeholders. Strong communication and legal services experience are valued.