Senior Business Intelligence Analyst

Concentrix; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Concentrix in Manila is seeking a Senior Business Intelligence Analyst to turn data into strategic insights. You will mine data from multiple sources, build dashboards, and deliver predictive analyses to executives and business teams.

You will mentor junior analysts, work cross-functionally with product, sales, and operations, and ensure data quality and timely reporting. Strong SQL, BI tool experience, and the ability to present complex findings clearly are essential.

Qualifications

• Bachelor's degree in a related field is preferred.
• Experience turning data into actionable insights for business decisions.
• Proficiency with BI tools and data visualization is required.

Responsibilities

• Interpret highly complex goals, trends, and risks through data collection and analysis.
• Develop data-driven insights and predictions for stakeholders.
• Collaborate cross-functionally to ensure high-quality data for analysis.
• Deliver actionable recommendations to internal and external stakeholders.
• Forecast planning and decision support with senior leaders.
• Mentor junior analysts on complex projects.

Skills

Data analysis

Dashboard design

Communication to leadership

Mentorship

Critical thinking

Education

Bachelor's degree in Computer Science/Statistics/Finance

Tools

Tableau

Power BI

Salesforce

Business Objects

SQL

HIVEQL

Excel

Job description

Imagine being able to partner with global technology leaders in a company that cares about

YOU – your professional growth, your success, and your community.

We are looking for a Senior Business Intelligence Analyst to join our team. Today.

We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team leads strategic business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. This role mines data from a variety of data sources in order to strategically support, design, and predict outcomes with impactful recommendations to internal and/or external stakeholders. These insights help solve highly complex business problems, implement, best practices and optimize business performance. The Senior Business Intelligence Analyst creates highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position ensures processes are followed and any fall out are addressed properly using a high level of independent judgement and analytical skill. The Senior Analyst helps more junior staff with the most complex items. Receives mentorship on new business problems and highly complex projects. May help create standard processes for the role. Requires expert knowledge of analysis solutions/tools and domain languages. May need to be proficient in Customer Relationship Management (CRM) databases and/or Business Intelligence (BI) tools.

JOB REQUIREMENT:

• Bachelor’s degree/diploma, or the equivalent, preferred. Degree/diploma in Computer Science, Finance, or Statistics/Mathematics a plus
• 5+ years pf experience in data driven business insight recommendations, business analytics, dashboard design experience
• Proficient knowledge of advanced analysis solutions/tools (such as OLTP/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)
• Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.)
• Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)
• Requires the ability to communicate and present effectively to all levels of external and/or internal leadership, including a strong executive presence
• May require advanced sales motion knowledge (such as new sales, renewals, customer success)

JOB DESCRIPTION:

• Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions
• Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data
• Work cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding
• Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and/or external stakeholders
• Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making
• Provide guidance and mentorship to more junior level analysts and receives mentorship related to new complex business problems and highly complex projects. Work is highly independent and reliable