We’re Hiring: Senior Business Analyst
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Role
Senior Business Analyst
Work Arrangement
Work from Home
Location
CS Philippines - Makati/Ortigas/Pampanga/Cebu/Davao
Schedule
Mid Shift
Job description
The Senior Business Analyst serves as a business-facing individual contributor focused on helping practice leaders understand, diagnose, and improve business performance. This role combines financial analysis, operational analysis, and data investigation to identify the underlying drivers of business results.
The individual will work directly with practice leaders to investigate operational and financial trends, validate assumptions, uncover root causes, and translate complex data into actionable business insights. The role requires someone who is comfortable working with raw, imperfect, and evolving data across multiple systems and platforms.
Key Responsibilities
- Partner directly with practice leaders to investigate operational and financial business issues and identify the underlying drivers of performance.
- Analyze performance across service lines, service groups, clients, projects, markets, geographies, relationship executives, and other business dimensions.
- Conduct root-cause analysis on changes in revenue, production, utilization, realization, profitability, pipeline activity, and other key business metrics.
- Work across multiple systems and data sources to develop a complete view of business performance.
- Validate, reconcile, and interpret data from disparate sources while identifying data quality and consistency issues.
- Investigate leadership questions and business hypotheses using data to validate, challenge, or refine assumptions.
- Develop trend analyses, variance analyses, and business performance narratives that explain what changed, why it changed, and what action may be needed.
- Translate complex findings into clear, actionable insights for business leaders.
- Partner with finance, operations, data, and technology teams to improve data quality, reporting accuracy, and business visibility.
- Leverage AI, automation, and analytics tools to improve efficiency and insight generation.
Non-negotiable skills and requirements
- Minimum of 5 years of experience in Business analytics, operations analytics, business intelligence, strategy analytics, or management consulting experience.
- Experience using reporting and analytics tools such as Power BI, Tableau, Databricks, D365, SQL, Excel, or similar technologies.
- Experience working with financial metrics, P&Ls, revenue analysis, forecasting, retention metrics, or operational KPIs.
- The ability to connect data points across multiple systems and translate findings into business recommendations.
- Comfort interacting with executives and business leaders to discuss findings and influence decision-making.
Perks & Benefits (Work From Home)
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties - with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Cloudstaff : Build Your Career, Anywhere
- Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
- Why Cloudstaff is the #1 Workplace?
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.