SENIOR BUSINESS ANALYST (AI & PROCESS AUTOMATION)

Starlight Business Consulting Services, Inc.; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Health Insurance

Job summary

Starlight Business Consulting Services, Inc. is seeking a Senior Business Analyst for AI and Process Automation to lead a transformation.

You will work closely with the CEO, department heads, and IT to map operations, identify bottlenecks, and design AI-powered workflows aligned with business needs. You will prepare requirements, functional specs, and user stories, coordinate with developers, and participate in UAT while monitoring performance for ongoing improvement.

Qualifications

• Bachelor's degree in a related field.
• 4–6 years of experience in business analysis, process improvement, or digital transformation.
• Ability to translate complex operations into structured processes and actionable requirements.
• Experience preparing workflow diagrams, process maps, functional specs, and user stories.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently with department heads and technical teams.
• Strong interest in AI technologies and automation.

Responsibilities

• Analyze workflows, identify inefficiencies, and recommend AI-driven automation solutions.
• Map and redesign business processes to improve operational efficiency.
• Identify and design AI-powered workflows and automation opportunities.
• Define automation processes and human intervention requirements; collaborate with IT for integration.
• Prepare business requirements, functional specs, and user stories; coordinate with IT and developers.
• Participate in user acceptance testing (UAT) and monitor automation performance for continuous improvement.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Agile familiarity

AI & automation interest

Process mapping

APIs & databases familiarity

Education

Bachelor's degree in Business Administration / Information Systems / Industrial Engineering / Computer Science

Tools

ERP

CRM

Workflow automation

Job description

SENIOR BUSINESS ANALYST (AI & PROCESS AUTOMATION)

Starlight Business Consulting Services, Inc.

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

Health Insurance

We are looking for a highly analytical, process-driven Senior Business Analyst – AI & Process Automation to help lead this transformation. You will work closely with the CEO, department heads, and IT development team to understand existing operations, identify inefficiencies, redesign workflows, and translate business requirements into actionable specifications for AI-powered systems.

KEY RESPONSIBILITIES:

1. Business Process Analysis & Optimization
   • Analyze workflows, identify inefficiencies, and recommend AI-driven automation solutions.
   • Map and redesign business processes to improve operational efficiency.
2. AI Automation & Workflow Design
   • Identify and design AI-powered workflows and automation opportunities.
   • Define AI automation processes and human intervention requirements.
   • Collaborate with technical teams to integrate AI solutions into the Business Management System (BMS).
3. Business Requirements & IT Coordination
   • Prepare business requirements, functional specifications, and user stories.
   • Coordinate with IT and developers to ensure proper implementation.
   • Participate in User Acceptance Testing (UAT).
4. Performance Monitoring & Continuous Improvement
   • Monitor automation performance, accuracy, productivity, and cost efficiency.
   • Identify opportunities for workflow improvement and prepare progress reports for management.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, Computer Science, or a related field.
• At least 4–6 years of experience in business analysis, process improvement, digital transformation, or related roles.
• Strong ability to analyze complex operations and translate them into structured processes and actionable requirements.
• Experience preparing workflow diagrams, process maps, functional specifications, and user stories.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently with department heads and technical teams.
• Strong interest in AI technologies and business process automation.

Preferred:

• Experience with ERP, CRM, workflow automation, or enterprise management systems.
• Familiarity with AI Agents, large language models (LLMs), and automation tools.
• Basic understanding of APIs, databases, and software development workflows.
• Experience in professional services, accounting, taxation, compliance, or consulting businesses.
• Familiarity with Agile development methodologies, BPMN, and process improvement frameworks.