Senior Analyst – Business Operations Support

Jones Lang LaSalle Incorporated; Taguig, Manila; On-site; PHP 420,000 - 540,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a detail-oriented Business Operations Support Analyst to streamline administrative tasks and support operational efficiency in our Manila-based team. You will handle records, data gathering, and reporting while partnering with program teams.

Strong organizational skills, attention to detail, and English communication are essential. This role requires on-site work in Taguig, Philippines and collaboration across stakeholders.

Qualifications

• Bachelor's degree or equivalent experience required.
• Proven experience in an administrative or operational role.
• Strong organizational, time management and communication skills.
• Attention to detail and accuracy essential.
• Proficient in Google Docs/Sheets/Slides and related tools.
• Excellent written and verbal English communication.
• Ability to work independently and in a team.
• Analytical mindset with problem identification and resolution.
• Experience with SQL for data extraction is a plus.

Responsibilities

• Support facilities BAU with high-volume administrative tasks.
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams.
• Assist in developing and implementing efficient processes.
• Prepare reports and analyses to identify trends and improvements.
• Gather data for centralized reporting and BI platforms.
• Support data extraction, transformation, and analysis.
• Ensure data in systems is up-to-date and accurate.
• Contribute to project planning, execution, and monitoring.
• Coordinate with team members and stakeholders for project success.
• Draft newsletters and manage a communications schedule.

Skills

Google Suite proficiency

Strong organizational skills

Time management

Analytical thinking

Written and verbal communication

Independent and collaborative work

Problem identification & resolution

English proficiency

Education

Bachelor's degree or equivalent experience

Tools

SQL

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role

We are seeking a detail-oriented and organized Business Operations Support Analyst to support our team in streamlining operations and ensuring efficient business processes. In this role, you will play a critical role in managing administrative tasks, providing operational support, and contributing to the overall success of our organization.

Key Responsibilities

• Support facilities BAU through handling of high-volume administrative tasks for facilities teams
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams
• Assist in developing and implementing efficient operational processes.
• Prepare reports and analysis to identify trends and opportunities for improvement.
• Data source management and data gathering for centralised reporting
• Support data extraction, transformation, and analysis using tools like Google Sheets, Google Plx and business intelligence platforms (Smartsheet, Looker Studio etc)
• Review of systems data to ensure information is always up-to-date and accurate
• Provide support for projects as assigned, including project planning, execution, and monitoring
• Coordinate with team members and stakeholders to ensure project success.
• Support the drafting of newsletters and managing a communications schedule

Qualifications and Skills

• Bachelor's degree or equivalent experience.
• Proven experience in an administrative or operational role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Google Suite (Docs, Slides, Sheets).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Process oriented with strong analytical skills in problem identification & resolution
• Experience with SQL for data extraction and manipulation (nice to have)
• Proficient in English

Location: On-site -Taguig, Philippines

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.