Senior Analyst - Business Operations Support

JLL; Philippines; On-site; PHP 400,000 - 500,000; Full time

Job summary

JLL in the Philippines is seeking a detail-oriented Business Operations Support Analyst to streamline operations, manage administrative tasks, and support program teams.

You will handle records, develop efficient processes, generate reports, and perform data extraction and analysis using Google Sheets, Smartsheet, and Looker Studio.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in an administrative or operational role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Google Suite.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.
• Process oriented with analytical skills in problem identification & resolution
• Experience with SQL for data extraction and manipulation (nice to have)

Responsibilities

• Support facilities BAU through handling of high-volume administrative tasks for facilities teams
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams
• Assist in developing and implementing efficient operational processes.
• Prepare reports and analysis to identify trends and opportunities for improvement.
• Data source management and data gathering for centralised reporting
• Support data extraction, transformation, and analysis using tools like Google Sheets, Google Plx and business intelligence platforms (Smartsheet, Looker Studio etc)
• Review of systems data to ensure information is always up-to-date and accurate
• Provide support for projects as assigned, including project planning, execution, and monitoring
• Coordinate with team members and stakeholders to ensure project success.
• Support the drafting of newsletters and managing a communications schedule

Skills

Google Suite

Attention to detail

Time management

Communication skills

Independent worker

Team player

Analytical skills

English proficiency

Education

Bachelor's degree

Tools

SQL

Smartsheet

Looker Studio

Google Sheets

Google Docs/Slides

Job description

About the Role

We are seeking a detail-oriented and organized Business Operations Support Analyst to support our team in streamlining operations and ensuring efficient business processes. In this role, you will play a critical role in managing administrative tasks, providing operational support, and contributing to the overall success of our organization.

Key Responsibilities

• Support facilities BAU through handling of high-volume administrative tasks for facilities teams
• Manage and maintain accurate records, files, and databases.
• Provide general administrative support to program teams
• Assist in developing and implementing efficient operational processes.
• Prepare reports and analysis to identify trends and opportunities for improvement.
• Data source management and data gathering for centralised reporting
• Support data extraction, transformation, and analysis using tools like Google Sheets, Google Plx and business intelligence platforms (Smartsheet, Looker Studio etc)
• Review of systems data to ensure information is always up-to-date and accurate
• Provide support for projects as assigned, including project planning, execution, and monitoring
• Coordinate with team members and stakeholders to ensure project success.
• Support the drafting of newsletters and managing a communications schedule

Qualifications and Skills

• Bachelor's degree or equivalent experience.
• Proven experience in an administrative or operational role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Google Suite (Docs, Slides, Sheets).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Process oriented with strong analytical skills in problem identification & resolution
• Experience with SQL for data extraction and manipulation (nice to have)
• Proficient in English