Manager, Business Management

IQ-EQ; Pasig; On-site; PHP 781,200 - 1,116,000; Full time

Benefits offered by this job

Learning and development programmes

Hybrid working approach

Job summary

IQ-EQ in Pasig, Philippines is seeking a Business Support Manager to oversee business management activities, ensuring smooth operation of processes. Ideal candidates will have a Bachelor's degree, 5-7 years experience in a related role, and strong leadership skills. Responsibilities include managing budgets, improving processes, and fostering relationships with stakeholders. The company promotes sustainability and offers hybrid working arrangements to support employee growth.

Qualifications

• 5-7 years of experience in a related role like business analyst or operations manager.
• Proven leadership and management experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage budgets and financial resources efficiently.
• Build and maintain relationships with key stakeholders.
• Oversee process improvements with stakeholders.

Skills

Leadership

Analytical skills

Communication skills

Problem-solving skills

Organizational skills

Education

Bachelor's degree in business administration or operations management

Job description

Job Description

ABOUT THE ROLE:

Business Support Manager is a senior‑level professional who oversees the planning, coordination, and implementation of business‑management activities to ensure the smooth operation of an organization's business processes.

Key Responsibilities

• Manage budgets and financial resources, ensuring that expenses are controlled and allocated efficiently.
• Build and maintain relationships with key stakeholders, including business leaders, team members, and external partners.
• Oversee the development and implementation of process improvements, working closely with business leaders and stakeholders to identify areas for improvement.
• Develop and implement business plans, strategies, and goals to support the organization's overall objectives.
• Develop and maintain effective communication channels with stakeholders, including regular reporting, progress updates, and issue resolution.
• Lead change management initiatives, ensuring that changes are implemented smoothly and with minimal disruption to operations.
• Ensure that quality standards are met, conducting regular audits and assessments to identify areas for improvement.
• Collaborate with other departments, such as Finance, Human Resources, and Operations, to ensure that business support activities align with organizational objectives.
• Identify and mitigate risks associated with business support activities, ensuring that the organization is protected from potential threats.

Qualifications

• Bachelor’s degree in a relevant field (e.g., business administration, operations management).
• 5‑7 years of experience in a related role (e.g., business analyst, operations manager).
• Proven leadership and management experience.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast‑paced environment.
• Strong attention to detail and organizational skills.
• Familiarity with business operations and process improvement methodologies.
• Experience working in a similar industry.

Additional Information

We are committed to building long‑term relationships with all stakeholders, fostering inclusion, and promoting sustainability. Our learning and development programmes (including PowerU and MyCampus) enable employees to grow their careers and achieve balance through a hybrid working approach.