Senior Analyst, Business Analytics

InterContinental Hotels Group; Philippines; On-site; PHP 400,000 - 700,000; Full time

Job summary

InterContinental Hotels Group in the Philippines is seeking a BI Analyst to deliver recurring HR and Workforce Optimisation reports for the EMEAA region. You will translate business questions into clear, actionable insights for stakeholders and ensure outputs align with KPI governance.

You will build dashboards in Tableau, validate data, and mentor analysts while collaborating with BI and data teams to drive continuous improvement and storytelling with data.

Qualifications

• Bachelor’s in Information Systems, Data Analytics, Computer Science, or Statistics, or an equivalent combination of education and work-related experience.
• Business degrees acceptable with hands-on technical experience.
• 1–3 years in BI or reporting; should demonstrate independent ownership of reports or insight delivery.
• Experience in HR / Workforce Optimisation Analytics is a plus.

Responsibilities

• Deliver recurring reports and analyses supporting HR decision-making in the HR and Workforce Optimisation functions within managed hotels in the EMEAA region.
• Translate business questions into clear actionable insight, supporting stakeholders with metric clarity, trend exploration, and operational context.
• Perform data validation and ensure reporting outputs align with KPI frameworks, governance standards, and usability expectations.
• Drive innovation within the team by identifying new ways to leverage existing data to generate richer insights and connections to other performance measures.
• Identify potential enhancements in reporting workflows, data structure usability, and semantic layer alignment
• Provide informal mentoring to analysts and collaborate across BI and data teams to resolve issues or clarify requirements
• Develop business acumen by learning how different teams interpret and act on performance data

Skills

Tableau

SQL

Data storytelling

Dashboard building

Semantic layer concepts

Python

KPI alignment

Education

Bachelor’s in Information Systems

BS / BSc in Data Analytics

Statistics degree

Tools

SQL

Python

PowerPoint

Job description

Key Accountabilities

• Deliver recurring reports and analyses that support business decision-making in the HR and Workforce Optimisation functions within managed hotels in the Europe, Middle East, Asia & Africa (EMEAA) region.
• Translate business questions into clear actionable insight, supporting stakeholders with metric clarity, trend exploration, and operational context.
• Perform data validation and ensure reporting outputs align with KPI frameworks, governance standards, and usability expectations.
• Drive innovation within the team by identifying new ways to leverage existing data to generate richer insights and connections to other performance measures.
• Identify potential enhancements in reporting workflows, data structure usability, and semantic layer alignment
• Provide informal mentoring to analysts and collaborate across BI and data teams to resolve issues or clarify requirements
• Develop business acumen by learning how different teams interpret and act on performance data

Key Skills & Experiences

Education

Bachelor’s in Information Systems, Data Analytics, Computer Science, or Statistics, or an equivalent combination of education and work-related experience. Business degrees acceptable with hands‑on technical experience.

Experience

1–3 years in BI or reporting; should demonstrate independent ownership of reports or insight delivery. Experience in HR / Workforce Optimisation Analytics is a plus.

Technical Skills and Knowledge

• Proficient in Tableau (or other BI platforms), with hands‑on experience in dashboard building, formatting, and interactivity
• Solid knowledge of SQL for investigating data quality, metric definitions, and troubleshooting inconsistencies
• Working knowledge of semantic layer concepts (e.g., field structure, joins, hierarchies) and how they impact report usability
• Exposure to Python or similar tools for automating PowerPoint decks or repetitive tasks (preferred)
• Familiarity with reporting governance practices, including KPI alignment and version control
• Growing understanding of IHG’s business structure, key metrics, and user behavior across different stakeholder groups
• Ability to communicate findings clearly and collaborate effectively with cross‑functional partners
• Working knowledge of SQL and dashboard tools is essential. Must show progress toward deeper storytelling and business context skills.