Senior AML Investigations Coordinator

Capital One; Muntinlupa; Hybrid; PHP 520,000 - 780,000; Full time

Job summary

Capital One in Alabang, Philippines is seeking an AML-TMO Sr. Coordinator to support AML processes including investigation standards, SAR determination, and case reviews.

You will work closely with management to ensure timely, compliant outcomes and maintain high AML quality across operations. The role involves reviewing alerts, conducting research in financial systems, escalating for advanced investigations, and handling sensitive data with discretion.

Qualifications

• Two years college level education or equivalent work experience.
• Minimum of 2 years experience in an Anti-Money Laundering capacity or Fraud Investigations in the BPO industry.
• Proficient in Microsoft Office and Google Suite.
• Proficient in written communication skills.
• Strong attention to detail and with good judgment.
• Willing to work in Alabang.
• Open to work in a Hybrid Setup (WFH ; 60 days Onsite due to Training and Nesting).
• Flexible with a dayshift schedule.

Responsibilities

• Review Investigative Alerts and/or Cases to assess the presence of fraudulent or illicit activity that may require reporting based on BSA/AML requirements, conduct research using financial systems, and document detailed results in written format.
• Execute a variety of tasks in support of the conduct of investigations.
• Escalate issues as appropriate for advanced investigation and analysis.
• Build and maintain awareness of the broader context and implications of the various types of risk affecting the business (e.g., financial, legal, reputation, etc.).
• Assess and handle sensitive data and investigations consistent with standard guidelines.
• Exhibits flexibility and responds quickly to meet changing business needs including other job-related duties that may be assigned from time to time.

Skills

Microsoft Office

Google Suite

Written communication

Attention to detail

Education

Two years college

Job description

Capital One in Alabang, Philippines is seeking an AML-TMO Sr. Coordinator to support AML processes including investigation standards, SAR determination, and case reviews.

You will work closely with management to ensure timely, compliant outcomes and maintain high AML quality across operations. The role involves reviewing alerts, conducting research in financial systems, escalating for advanced investigations, and handling sensitive data with discretion.