AML List Screening Investigator

Capital One; Muntinlupa; On-site; PHP 334,800 - 580,320; Full time

Job summary

Capital One in Alabang, Philippines, is seeking an AML Coordinator to support screening programs for the U.S., Canada and U.K. in Card and Bank segments. You will handle list screening, research, and case dispositions, ensuring compliance with sanctions and regulatory requirements.

The role requires at least 1 year in AML or fraud operations, strong written communication, and proficiency with Microsoft Office and Google Suite. Hybrid work with on-site training is available.

Qualifications

• Two years college level education or equivalent
• Minimum of 1 year experience in AML, Fraud operations or equivalent in BPO
• Proficient in Microsoft Office and Google Suite
• Strong written communication skills and attention to detail

Responsibilities

• Manage list screening case work in a timely and efficient manner
• Analyze and investigate individuals who potentially match watch lists
• Execute a variety of tasks to support investigations
• Escalate cases for advanced investigation and analysis
• Build awareness of AML risks affecting the business (financial, legal, reputation)
• Handle sensitive data and investigations with professional demeanor

Skills

Attention to detail

Written communication

Judgement

Flexibility

Hybrid work adaptability

Education

Associate degree or equivalent

Tools

Microsoft Office

Google Suite

Job description

Job Summary

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

The Anti-Money Laundering (AML) Coordinator performs list screening, research, and disposition work for Capital One's AML customer screening program for the U.S., Canada and U.K. Card and Bank segments. Ensures compliance with federally-mandated economic sanctions against dangerous or criminal individuals, organizations, and governments who should be denied access to financial services, and performs screening research, and disposition against various lists such as Financial Crime Enforcement Network (FinCEN), Negative News, Special Interest Persons (SIP), Politically Exposed Persons (PEP), Hot List, etc.

Responsibilities

• Manage list screening case work in a timely and efficient manner.
• Analyze and investigate individuals who potentially match entities on various watch lists utilizing Anti-Money Laundering typologies, and summarize the result of investigations in writing.
• Execute a variety of tasks in support of the conduct of investigations.
• Escalate cases and issues as appropriate for advanced investigation and analysis.
• Build and maintain awareness of the broader context and implications of the various types of AML risks affecting the business (financial, legal, reputation, etc.).
• Assess and handle sensitive data and investigations with professional demeanor.
• Exhibit flexibility and respond quickly to meet changing business needs, including other job-related duties that may be assigned from time to time.

Basic Qualifications

• Two (2) years college level education or equivalent work experience.
• Minimum of 1 year experience in an Anti-Money Laundering capacity, Fraud operations or equivalent work experience in the BPO industry.
• Proficient in Microsoft Office and Google Suite.
• Proficient in written communication skills.
• Strong attention to detail and good judgment.
• Willing to work in Alabang.
• Open to work in a Hybrid Setup (WFH; 60 days Onsite due to Training and Nesting).
• Flexible with a day shift schedule.

Preferred Qualifications

• Bachelor’s Degree related to the field of Audit, Accounting, Compliance or Risk.
• More than 2 years experience in an Anti-Money Laundering capacity or Fraud Investigations.
• No agencies please.

Equal Opportunity Statement

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article49, Sections4901‑4920; NewYorkCity’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.