AML-TMO Sr. Coordinator

Capital One; Muntinlupa; Hybrid; PHP 1,845,018 - 3,075,031; Full time

Job summary

Capital One is seeking an AML Senior Coordinator based in Alabang, Philippines. The role involves supporting AML processes, investigating standards, and analyzing suspicious transactions. Candidates should have at least two years of relevant experience and strong communication skills.

The position offers a hybrid work setup, involving work from home and 60 days of onsite training. Preferred qualifications include a Bachelor’s degree and additional experience in AML or fraud investigations.

Qualifications

• Minimum two years experience in AML or Fraud Investigations in the BPO industry.
• Willingness to work in a hybrid setup, with 60 days onsite for training.

Responsibilities

• Review investigative alerts and cases for BSA/AML reporting.
• Conduct research using financial systems.
• Handle sensitive data and investigations per standard guidelines.

Skills

Experience in AML or Fraud Investigations

Proficiency in Microsoft Office

Strong written communication skills

Attention to detail

Good judgment

Education

Bachelor's degree in Audit, Accounting, Compliance, or Risk

Two years college-level education or equivalent work experience

Tools

Google Suite

Job description

Location: Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Summary

The Anti-Money Laundering (AML) Senior Coordinator will support AML processes, including investigation standards, suspicious transaction analysis, SAR determination, fund movement identification, alert promotion, and case review. The role works closely with management to ensure critical functions are fulfilled timely and accurately, consistent with quality standards.

Responsibilities

• Review investigative alerts and cases for fraudulent or illicit activity requiring BSA/AML reporting.
• Conduct research using financial systems and document findings in written format.
• Execute tasks supporting investigative investigations.
• Escalate issues as appropriate for advanced examination.
• Maintain awareness of broader risk context (financial, legal, reputation, etc.).
• Handle sensitive data and investigations per standard guidelines.
• Adapt to changing business needs and perform other assigned duties.

Basic Qualifications

• Two (2) years of college-level education or equivalent work experience.
• Minimum of two years experience in AML or Fraud Investigations in the BPO industry.
• Proficiency in Microsoft Office and Google Suite.
• Strong written communication skills and attention to detail.
• Good judgment and ability to work independently.
• Willingness to work in Alabang and open to a hybrid setup (WFH with 60 days onsite for training and nesting).
• Flexible with a day‑shift schedule.

Preferred Qualifications

• Bachelor’s degree in Audit, Accounting, Compliance, or Risk.
• More than three years experience in AML or Fraud Investigations.
• No agencies please.

Equal Opportunity Employer

• Capital One is an equal‑opportunity employer (EOE, including disability/vet).
• Capital One promotes a drug‑free workplace.
• Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding background inquiries.