Senior AI Automation & Integration Engineer (Australian Client/Day Shift)

Brainbox; Philippines; Presencial; PHP 1.200.000 - 2.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive salary

HMO on day 1

Paid time off

Referral incentives

Engagement programs

37.5h work week

Descripción de la vacante

Brainbox, a Philippine-based BPO, is seeking a Senior AI Automation & Integration Engineer to design, build and maintain AI-powered workflows for an Australian client.

You will connect AI models like Claude and OpenAI with Microsoft 365, SharePoint, CRMs and databases, delivering reliable automated solutions and continuous improvement across systems.

Formación

• 5+ years hands-on software development experience.
• Proficient in Python or JavaScript/TypeScript.
• Experience with REST APIs, JSON, webhooks, OAuth 2.0 and SQL databases.
• Experience integrating LLMs via APIs, including tool/function calling and structured outputs.
• Understanding of AI agents and how to build them safely.
• Experience with automation platforms like n8n, Make, Power Automate.
• Experience integrating Microsoft 365, SharePoint or similar systems.
• Experience deploying, securing and maintaining production applications.
• Experience with Australian clients or stakeholders.
• Able to provide examples of AI solutions built and deployed.

Responsabilidades

• Design, build and maintain AI-powered business workflows and applications.
• Develop custom AI integrations using Claude, OpenAI and other LLMs via APIs.
• Integrate AI with Microsoft 365, SharePoint, CRMs and databases.
• Build and maintain APIs, automated workflows and supporting applications.
• Analyse processes and identify opportunities for automation.
• Choose approaches using automation platforms or custom code.
• Deploy, secure and maintain solutions in production.
• Monitor, troubleshoot and improve deployed solutions.
• Document systems and processes.
• Collaborate with Australian stakeholders to translate requirements into technical solutions.

Conocimientos

Python

JavaScript/TypeScript

REST APIs

JSON

Webhooks

OAuth 2.0

SQL databases

AI agents

n8n

Make

Power Automate

Microsoft 365

SharePoint

Herramientas

Azure

AWS

GitHub

API design

Descripción del empleo

About Brainbox

Brainbox is a unique BPO that focuses not only on delivering excellent service but also on fostering an amazing culture. Rooted in our core value of ‘Always Be Kind,’ we prioritise kindness in every policy, decision and action. Our Philippines management team is composed entirely of Filipinos, and we provide unlimited training and HMO benefits from day one to help our people grow and become their best selves.

We are looking for a Senior AI Automation & Integration Engineer who will design, build and maintain AI-powered workflows and applications for an Australian client. You will connect AI models such as Claude and OpenAI with business systems including Microsoft 365, SharePoint, CRM platforms and databases, turning business requirements into reliable automated solutions.

Our client is an Australian business that already uses AI across its operations and is now ready to take it further through automated processes, connected systems and continuous improvement of its existing AI solutions.

Key Duties

AI Development & Integration

• Design, build and maintain AI-powered business workflows and applications.
• Develop custom AI integrations using Claude, OpenAI and other LLMs through their APIs.
• Integrate AI solutions with Microsoft 365, SharePoint, CRM platforms and databases.
• Build and maintain APIs, automated workflows and supporting applications.

Process Automation

• Analyse existing business processes and identify opportunities for automation.
• Choose the right approach for each solution, whether automation platforms such as n8n or Power Automate, or custom code.

Deployment & Continuous Improvement

• Deploy, secure and maintain solutions in production.
• Monitor, troubleshoot and improve deployed solutions.
• Document systems and processes.

Stakeholder Collaboration

• Work directly with Australian stakeholders to understand business requirements.
• Translate requirements into practical technical solutions.

Requirements

Requirements

• At least 5 years of hands-on software development experience.
• Proficient in Python or JavaScript/TypeScript.
• Experience with REST APIs, JSON, webhooks, OAuth 2.0 and SQL databases.
• Practical experience integrating LLMs through APIs, including tool/function calling and structured outputs.
• Understanding of AI agents and how to build them safely.
• Experience with n8n, Make, Power Automate or similar automation platforms.
• Experience integrating Microsoft 365, SharePoint or equivalent business systems.
• Experience deploying, securing and maintaining production applications.
• Experience working with Australian clients or stakeholders.
• Able to provide examples of AI solutions you personally built and deployed (GitHub, architecture diagram or demo is a plus).
• Experience with MCP, RAG, vector databases, Azure or AWS is an advantage.

Benefits

Perks

• Attractive and competitive salary
• Tenure-based and performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll and ICT
• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible online practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.