FUNCTIONS AND RESPONSIBILITIES:
Responsible for the achievement of sales targets, and structures in merchandise display, good housekeeping and customer service of the department.
SALES
- Ensure that store meets or surpasses the sales target of the store
CUSTOMER SERVICE
- Provide excellent customer service at all times
- Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities
- Ensure that subordinates practice customer service at all times
MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE
- Monitor deliveries of merchandise in the department
- Ensure orderly and proper display of merchandise
- Maintain store visual merchandising and housekeeping
- Monitor and ensures stock level in the store at all times
- Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store
MERCHANDISING
- Ensure correct price tags of each item to avoid losses
- Ensure proper coordination with Merchandising regarding bestsellers and slow moving items
- Ensure adequate merchandise stock level in the store at all timesEnsure proper orientation of sales clerks and promo clerks regarding merchandise features
REPORTORIAL REQUIREMENTS
- Maximize the use of available resources (JDA/server)
- Prepare and submits the required reports on time