Search Ads QA & Optimization Analyst

ByteDance; Pasig; On-site; PHP 240,000 - 480,000; Full time

Job summary

ByteDance is seeking a QA specialist in the Philippines to support search operations and ads evaluation. The role involves daily quality inspections, guideline localization, data analysis, and training new joiners, with exposure to potentially sensitive content.

Fluency in Tagalog and English is required, along with a solid QA background and familiarity with search engine dynamics. Ideal candidates will understand local internet usage habits and be comfortable working with data-driven feedback

Qualifications

• Bachelor's degree or above, with at least 1 year of QA experience.
• Fluent Tagalog speaker with English as a working language.
• Background in QA, particularly in search engine evaluation, familiarity with search engines, social media algorithms, SEO, and proficiency in common office software.

Responsibilities

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go-live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Able to work with sensitive content including but not limited to child exploitation, diverse religious and political perspectives, violence, and adult/sexual content. (Not frequent)
• Undertake any additional responsibilities that are not specifically listed above.

Skills

QA experience

Tagalog fluency

English working language

Data analysis

Attention to detail

Understanding of search engines

Noise/content judgment

Education

Bachelor's degree or above

Tools

Microsoft Excel

Job description

ByteDance is seeking a QA specialist in the Philippines to support search operations and ads evaluation. The role involves daily quality inspections, guideline localization, data analysis, and training new joiners, with exposure to potentially sensitive content.

Fluency in Tagalog and English is required, along with a solid QA background and familiarity with search engine dynamics. Ideal candidates will understand local internet usage habits and be comfortable working with data-driven feedback