Screening Operations Associate — Sanctions & Risk

HSBC; Quezon City; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

HSBC is seeking an Associate – Screening Utility Operations to conduct complex name screening reviews using sanctions lists and internal watchlists. You will ensure timely assessments, provide case narratives, and maintain high decision accuracy within regulatory guidelines.

The role emphasizes calibration with the team, process improvements, and staying updated on regulatory changes, with a hybrid work style in the Philippines. A background in banking or fintech is preferred.

Qualifications

• Bachelor’s/ Master’s degree in Business, Finance, Economics, Accounting or related field.
• Strong understanding of sanctions regulations (OFAC, UN, EU, UK HMT) and Adverse Media categories.
• Familiarity with watchlist screening systems e.g., Fircosoft, LexisNexis Bridger, Dow Jones, World-Check, Fiserv
• Knowledge of alert handling, match evaluation, escalation protocols and quality standards.
• Solid understanding of screening methodologies (fuzzy matching, phonetic matching, transliteration, risk scoring).
• Experience in banking, financial services, fintech or BPO/KPO with regulatory exposure.
• Demonstrated experience handling complex alerts, high-risk cases and quality reviews.
• Strong ability to analyze multiple data points to distinguish false positives from true matches.
• High attention to detail and accuracy in judgment-based decisions.
• Proficiency with Microsoft Excel, Outlook and workflow tools.

Responsibilities

• Conducts complex name screening reviews using sanctioned party lists, PEP databases, adverse media sources and internal watchlists.
• Ensures timely assessment of alerts in line with defined SLAs and quality standards.
• Demonstrates strong judgment in escalating true matches, complex hits or unusual activity.
• Maintains high accuracy in decision-making, minimizing false positives and operational errors.
• Provides well-structure case narratives and rationale for decisions.
• Ensures adherence to internal policies, regulatory expectations and audit requirements.
• Participates in calibration sessions to align decisions across the team.
• Leads or supports projects related to process improvement, automation or system enhancements.
• Consistently meets or exceeds individual and team productivity targets.
• Takes responsibility for personal development and staying updated on regulatory changes.

Skills

Sanctions regulations

Watchlist screening

Case narratives

Quality assurance

Data analysis

Attention to detail

Education

Bachelor’s/Master’s degree in Business/Finance/Economics/Accounting

Tools

Fircosoft

LexisNexis Bridger

Dow Jones

World-Check

Fiserv

Job description

HSBC is seeking an Associate – Screening Utility Operations to conduct complex name screening reviews using sanctions lists and internal watchlists. You will ensure timely assessments, provide case narratives, and maintain high decision accuracy within regulatory guidelines.

The role emphasizes calibration with the team, process improvements, and staying updated on regulatory changes, with a hybrid work style in the Philippines. A background in banking or fintech is preferred.