SBS Implementation Specialist I — Change Agent & Case Manager

ADP; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

ADP is looking for a dedicated individual to enhance quality standards and manage change effectively in Metro Manila. The role requires building strong emotional connections with clients and addressing any escalations that arise.

The ideal candidate will demonstrate attention to detail, effective communication, and problem-solving skills. By joining ADP, you will be part of an inclusive and equitable workplace that values diversity.

Responsibilities

• Effectively uses and prioritizes quality standards.
• Acts as a change agent.
• Takes ownership of issues and escalations.
• Creates strong emotional connections during first inputs.

Skills

Attention to Details

Case Management

Effective Communication Skills

Problem Solving

Relationship Building

Job description

ADP is looking for a dedicated individual to enhance quality standards and manage change effectively in Metro Manila. The role requires building strong emotional connections with clients and addressing any escalations that arise.

The ideal candidate will demonstrate attention to detail, effective communication, and problem-solving skills. By joining ADP, you will be part of an inclusive and equitable workplace that values diversity.