SAP S/4HANA Support Specialist

We Connect HR Solutions OPC; Manila; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

We Connect HR Solutions OPC in the Philippines is seeking an IT professional to provide L2/L3 application support for SAP S/4HANA users.

The role emphasizes root-cause analysis, bug fixes, and coordination with technical teams, with a focus on meeting operational SLAs and an ASAP start.

Qualifications

• Bachelor's Degree in IT, CS, CE or related field.
• 1–2 years of related-work experience.
• Technical or functional experience supporting SAP S/4HANA environments.
• Strong analytical, troubleshooting, and incident management skills.
• Can start ASAP.

Responsibilities

• Provide L2/L3 application support and troubleshooting for SAP S/4HANA environment users.
• Analyze root causes of recurring system errors, issue bug fixes, and coordinate with technical teams.
• Ensure operational support SLAs are met continuously.

Skills

Analytical skills

Troubleshooting

Incident management

Education

Bachelor's degree in IT/CS/CE

Tools

SAP S/4HANA

Job description

Key Responsibilities:

• Provide L2/L3 application support and troubleshooting for SAP S/4HANA environment users.

• Analyze root causes of recurring system errors, issue bug fixes, and coordinate with technical teams.

• Ensure operational support SLAs are met continuously.

Qualifications:

• Bachelor's Degree : IT, Computer Science, Computer Engineering or any related courses.

• At least 1 to 2 years of related-work experience.

• Technical or functional experience supporting SAP S/4HANA environments.

• Strong analytical, troubleshooting, and incident management skills.

• Can start ASAP.