SAP Cloud Operations Lead
Filoil Logistics Corporation
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Job summary
Filoil Logistics Corporation seeks an IT Supervisor – SAP Cloud Specialist to lead and optimize our SAP Cloud environment, ensuring reliability and alignment with business needs. You will manage SAP Cloud operations, security, and integrations while working with internal users and SAP service providers.
You’ll guide a small IT team, coordinate with partners, and drive improvements, including UAT, documentation, and incident handling to support continued digital transformation and operational
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
- 3–5 years of experience in SAP support, SAP Cloud, enterprise applications, or related IT functions.
- Experience in a supervisory or team-lead capacity is preferred.
- Hands-on experience with SAP Cloud solutions and related SAP technologies.
- Knowledge of SAP system integration, APIs, middleware, and cloud technologies.
- Experience in troubleshooting enterprise applications and coordinating with external IT vendors.
- Knowledge of IT security, user access management, and system administration.
- Strong analytical, problem-solving, communication, and project management skills.
Responsibilities
- Manage and monitor the company’s SAP Cloud environment, applications, and related services.
- Ensure the availability, performance, security, and reliability of SAP Cloud systems.
- Coordinate with SAP partners and third-party vendors for technical support, maintenance, and system issues.
- Monitor system performance and resolve or escalate issues as needed.
- Assist in SAP Cloud implementation, migration, upgrades, enhancements, and system optimization.
- Support integrations between SAP and other business applications, systems, and platforms.
- Troubleshoot system errors, integration issues, and application-related concerns.
- Coordinate with developers and technical teams to investigate and resolve complex system issues.
- Assist in maintaining interfaces, APIs, data flows, and system connectivity.
- Ensure proper documentation of system configurations, integrations, procedures, and technical solutions.
- Provide technical support and guidance to SAP users and business process owners.
- Manage and monitor user access, roles, and permissions in accordance with company policies.
- Assist in incident, problem, and change management related to SAP applications.
- Conduct user acceptance testing (UAT) for system enhancements and new functionalities.
- Develop or coordinate user training and technical documentation when required.
- Ensure SAP Cloud systems comply with company IT security policies and applicable standards.
- Monitor access controls and coordinate periodic review of user roles and permissions.
- Support data protection, backup, disaster recovery, and business continuity requirements.
- Identify potential system vulnerabilities and coordinate appropriate corrective actions.
- Supervise and provide technical guidance to IT personnel supporting SAP and related applications.
- Assign tasks, monitor team performance, and ensure timely resolution of IT concerns.
- Coordinate with other IT teams, including infrastructure, network, cybersecurity, applications, and helpdesk teams.
- Participate in IT projects and provide technical recommendations to management.
Skills
Education
Tools
Job description
Filoil Logistics Corporation seeks an IT Supervisor – SAP Cloud Specialist to lead and optimize our SAP Cloud environment, ensuring reliability and alignment with business needs. You will manage SAP Cloud operations, security, and integrations while working with internal users and SAP service providers.
You’ll guide a small IT team, coordinate with partners, and drive improvements, including UAT, documentation, and incident handling to support continued digital transformation and operational
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