SAP Ariba Consultant

IBM

Quezon City

Hybrid

PHP 1,500,000 - 2,300,000

Full time

5 days ago

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Job summary

IBM Consulting is seeking a SAP Ariba Consultant to drive complex integrations and ensure seamless SAP Concur and S/4HANA operations. You will collaborate with cross‑functional teams to optimize master data, interfaces, and expense processes across globally distributed clients.

The role emphasizes testing (UT/SIT/UAT), documentation, and proactive defect resolution, with a focus on maintaining high availability of enterprise SAP solutions.

Qualifications

5+ years hands-on SAP Concur Expense/Travel implementations and support.
Strong integration experience between SAP Concur and backend ERPs, especially SAP S/4HANA.
Experience with SAP Integration Suite/CPI and/or ICS environments.
2+ end-to-end SAP Concur implementations in large enterprises, covering lifecycle stages.

Responsibilities

Analyze and resolve incidents related to SAP Concur and S/4HANA, providing RCA and fixes within SLAs.
Perform ticket triage and identify root causes across data, configuration, and integration.
Troubleshoot interfaces across Concur, AMEX GBT, and S/4HANA; implement corrective actions.

Skills

SAP Concur

S/4HANA

SAP CPI

ABAP debugging

End-to-end SAP

Incident management

UT SIT UAT

Education

Bachelor's Degree

Tools

SAP CPI

SAP ICS

SAP Ariba

S/4HANA integration

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Key Responsibilities:

Analyze and resolve day-to-day incidents related to SAP Concur, S/4HANA master data, expense posting configuration, and related business processes, providing root cause analysis (RCA) and short-term and long-term solutions within defined SLAs.
Perform ticket triage and accurately identify whether issues are related to user errors, master data, configuration, training gaps, system defects, integration failures, or cross-team dependencies.
Monitor and troubleshoot interface failures across SAP Concur, American Express Global Business Travel (AMEX GBT), and S/4HANA, analyze interface records/logs, and implement sustainable corrective actions.
Work closely with technical teams to investigate and resolve ABAP, SAP Integration Suite/CPI, and middleware-related errors.
Configure, support, and troubleshoot end-to-end SAP Concur and S/4HANA business processes, with a strong understanding of integration touchpoints and downstream impacts.
Provide functional expertise for Concur Expense and Travel, including expense processing, master data, expense posting, interfaces, and integration with backend ERP systems.
Collaborate with business teams to explain root causes, provide guidance on error resolution, and recommend preventive measures to reduce recurring incidents and user errors.
Coordinate with IT, Operations, Supply Chain, Finance, HR, and other cross-functional teams to resolve technical defects and ensure smooth implementation of system changes.
Support SAP releases, HRSP updates, instance refreshes, and other system maintenance activities, including impact assessment and regression testing.
Design and execute Unit Testing (UT), System Integration Testing (SIT), and User Acceptance Testing (UAT), including comprehensive positive and negative test scenarios.
Support reporting teams with functional expertise and test scenarios required for reporting validation and integration testing.
Prepare detailed functional specifications for technical teams developing custom integrations or enhancements, including business rules, interface requirements, error handling, dependencies, and comprehensive test cases.
Provide recommendations to technical teams on development approaches that improve maintainability, monitoring, troubleshooting, and production supportability.
Diagnose and resolve system defects, integration errors, configuration issues, and module-specific problems to ensure uninterrupted business operations.
Proactively identify recurring defects and opportunities for process or system improvements, and drive long‑term solutions to minimize production incidents.
Maintain clear documentation of incident analysis, solutions, configurations, functional specifications, test results, and support procedures.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Must‑Have Skills:

5+ years of hands‑on experience managing SAP Concur Expense and Travel implementations and production support.
Strong experience integrating SAP Concur with backend ERP systems, particularly SAP S/4HANA, and experience with SAP SuccessFactors/Core HR integrations.
Strong experience with SAP Integration Suite/Cloud Integration (CPI) and/or SAP Integration Central Services (ICS) integration environments.
Minimum 2 end‑to‑end SAP Concur implementation experiences in large enterprise organizations, covering requirements, design, configuration, integration, testing, deployment, and post‑go‑live support.
Strong understanding of Concur‑to‑S/4HANA master data, expense posting, and financial integration processes.
Proven experience troubleshooting interfaces, middleware, integration failures, ABAP‑related errors, and data mapping issues in collaboration with technical teams.
Strong incident management, troubleshooting, RCA, problem‑solving, and SLA‑driven production support experience.
Ability to independently perform ticket triage, gap analysis, defect diagnosis, and solution identification.
Hands‑on experience designing and executing UT, SIT, UAT, regression, positive, and negative test cases.
Experience preparing detailed functional specifications for custom integrations and technical developments, with sufficient detail for development and testing.
Strong understanding of enterprise integration dependencies and the ability to assess downstream impacts of configuration or technical changes.
Excellent communication and stakeholder‑management skills, with the ability to work effectively with business users, technical teams, IT, Operations, and Supply Chain stakeholders.
Strong documentation skills and ability to translate business requirements into clear functional and technical requirements.
Mining industry experience is strongly preferred, particularly experience supporting large, complex, geographically distributed organizations.

Preferred technical and professional experience

Nice‑to‑Have Skills:

Experience with SAP Ariba and integration between Ariba, Concur, S/4HANA, and related SAP solutions.
Experience with SAP SuccessFactors Employee Central/Core HR integrations.
Experience with SAP Integration Suite/CPI development, monitoring, and troubleshooting beyond functional integration support.
Experience with ABAP debugging and ability to analyze technical errors independently.
Experience supporting large‑scale global or multi‑country Concur implementations.
Knowledge of SAP S/4HANA Finance processes, particularly expense posting, accounting, master data, and financial interfaces.
Experience with SAP release management, HRSP upgrades, instance refreshes, and regression testing.
Experience developing or supporting automated monitoring, reporting, and reconciliation solutions for integrations and expense processes.Experience in mining, natural resources, or other asset‑intensive industries.
Knowledge of integration best practices, error‑handling frameworks, and development approaches that improve production supportability.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Job Title

SAP Ariba Consultant

Job ID

129852

City / Township / Village

QUEZON CITY

State / Province

National Capital Region (Manila)

Country

Philippines

Work arrangement