Salesforce Systems Steward — Global Impact

IDinsight; Manila; On-site; PHP 3,759,000 - 6,266,000; Full time

Benefits offered by this job

Comprehensive international health保险

Relocation benefits

Travel stipend

Technology work-from-home stipends

Professional development budget

Job summary

IDinsight in Manila, Manila; Delhi; Rabat; Dakar is hiring an Information Security and Systems Specialist to own Salesforce administration, identity and access management, data integrity, and reporting. You’ll steward multiple enterprise systems, collaborate across time zones, and support onboarding, documentation, and ongoing improvement as the organization scales its systems transformation.

You will work with a multinational team, maintain security and data governance, and partner with

Qualifications

• 3–5 years of relevant experience in systems administration or IT, including at least two years administering Salesforce in live production
• Salesforce Administrator credential preferred; certification supported after joining
• Experience with Salesforce Nonprofit Cloud is preferred
• Hands-on declarative configuration skills (permission sets, sharing model, record types, Flow) and discernment to involve developers when needed
• Comfort building reports and dashboards and performing bulk data operations with care
• Bachelor's degree in Computer Science or related field
• Experience administering enterprise systems (workspace collaboration suites, ITSM tools, HRIS, SASE, ATS, ERP)
• Familiarity with single sign-on, directory provisioning, and access reviews
• Strong communication skills and ability to explain technical concepts to non-technical colleagues
• Detail‑oriented, autonomous, and capable of managing tasks with independence and accountability
• Proven self-starter with adaptability in evolving environments
• Commitment to professional growth and feedback culture
• Strong problem-solving skills and empathy for users

Responsibilities

• Salesforce administration — owning declarative configuration (users, licences, permission sets, roles, sharing rules, record types, page layouts, picklists, validation rules, Flows)
• Identity and access management — joiner/mover/leaver process, least privilege design, access reviews, auditable records
• User support — unblocking system issues, hosting office hours, documenting playbooks
• Onboarding and enablement — getting new joiners productive and maintaining updated materials
• Data integrity — monitoring field completeness, duplicates, data quality reports, safe bulk changes
• Reporting and analytics — building dashboards for Finance, Fundraising, Chiefs of Staff, executive team
• Change intake and prioritisation — deciding configuration vs development, ROI-aware decisions
• Vendor and partner management — backlog with Salesforce partner, clear requirements, testing
• Documentation and change control — runbooks and configuration records
• Enterprise systems administration — expanding to additional systems as programme scales

Skills

Salesforce Administration

Identity and access management

Data quality

Reporting and analytics

Documentation

Vendor management

Security awareness

Cross-cultural collaboration

Education

Bachelor's in Computer Science or related

Salesforce Administrator credential

Tools

Salesforce

Salesforce Nonprofit Cloud

ERP systems

Identity provider

Job description

IDinsight in Manila, Manila; Delhi; Rabat; Dakar is hiring an Information Security and Systems Specialist to own Salesforce administration, identity and access management, data integrity, and reporting. You’ll steward multiple enterprise systems, collaborate across time zones, and support onboarding, documentation, and ongoing improvement as the organization scales its systems transformation.

You will work with a multinational team, maintain security and data governance, and partner with