Salesforce Administrator

NOPB Nasdaq Technology AB Philippines Branch; Manila; Hybrid; PHP 420,000 - 720,000; Full time

Benefits offered by this job

HMO coverage for you and dependents

Employee stock purchase plan

Equity grant

Retirement plan

Annual bonus

Job summary

Nasdaq, Inc. is seeking a Salesforce Administrator to manage and evolve the Salesforce instance for the Analytics business (eVestment). This role supports users globally and drives platform adoption in a fast-paced environment.

Based in Bonifacio Global City, Taguig, the position follows a hybrid model with at least 2 in-office days. Night shift (8PM-5AM) is required, and the team seeks a detail-oriented, solutions-driven professional with strong Salesforce expertise.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• At least 3 years of experience as a Salesforce Administrator with active Salesforce certification.
• Deep technical knowledge of Salesforce features (Sales and Service Cloud, Einstein, Flows, Validation Rules).
• Strong ability to translate business needs into scalable configurations and manage priorities.
• Excellent communication to explain technical concepts to varied audiences.

Responsibilities

• Administer Salesforce (Sales and Service Cloud) including user support and data management.
• Build and maintain flows, validation rules, and complex reports; support feature rollouts.
• Collaborate with the Salesforce team to shape platform strategy and scalable solutions.
• Partner with Operations to prioritize backlog and diagnose incidents for fixes.
• Drive user adoption while maintaining data security and audit compliance.

Skills

Salesforce Admin

Lightning Experience

Einstein Analytics

Flows & Validation Rules

Project Management

Excellent Communication

Education

Bachelor's degree in Computer Science/IT/CE

Tools

Pardot

Zuora

Agentforce

Job description

As a Salesforce Administrator reporting to the Salesforce Team Lead, you'll play a critical role in managing and evolving Nasdaq's Salesforce instance for our Analytics business (eVestment), driving platform adoption, and solving real business problems for users across the globe. You'll thrive in this position if you're detail-oriented, solutions-driven, and passionate about all things Salesforce. Someone who loves translating business needs into efficient, scalable configurations and bringing clarity to a fast-paced, global environment. This is a permanent, full-time role based in Bonifacio Global City, Taguig, following a hybrid work model (at least 2 in-office days per week). Candidates must be amenable to work night shift (8PM-5AM).

Key Responsibilities

• Administer Salesforce (Sales and Service Cloud in Lightning), providing daily support including user inquiry triage, bulk data updates, and permission management.
• Build and maintain flows, validation rules, and complex reports while supporting new feature rollouts and troubleshooting.
• Collaborate with the Salesforce team to shape the platform's internal vision, identifying opportunities for smarter, more scalable solutions.
• Partner with the Operations group to prioritize and execute the feature backlog, analyzing root causes of incidents to design efficient, low-maintenance fixes.
• Drive user adoption and maintain high standards for data security and audit compliance across the organization.

What You'll Bring

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. 3+ years of experience as a Salesforce Administrator, with active Salesforce Administrator certification. Deep technical knowledge of Salesforce features (Sales and Service Cloud, Einstein, Flows, Validation Rules, etc.) and strong project management skills. Proven ability to manage competing priorities and deadlines with a positive, solutions-oriented attitude. Excellent communication skills, with the ability to explain technical concepts to audiences of varying Salesforce proficiency.

Nice to Have

• Advanced Administrator or Platform App Builder Certification.
• Experience with Pardot and Zuora.
• Experience with Agentforce.

Benefits & Rewards

We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable). This includes HMO coverage for you and your dependents, an employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, and subscriptions to e-learning, fitness, and wellness platforms. We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees. For more information, visit Nasdaq Benefits & Rewards Career Page.

Equal Opportunity and Inclusive Employment

Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Company Culture & Values

At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access - helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets - and possibilities - forward. Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work - whether that’s from home, in the office, or a mix of both. We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’s how we do it, together. We support your success through You&Q, our total rewards program that covers every dimension of life - from building wealth and growing your career to prioritizing well-being and family care.