Salesforce Administrator

Nasdaq; Manila; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

HMO coverage

Employee stock purchase plan

Equity grant

Retirement plan

Annual bonus

Counseling sessions

E-learning, fitness, wellness platform

Job summary

Nasdaq is hiring a Salesforce Administrator to manage and evolve the Salesforce instance for the Analytics business (eVestment). The role reports to the Salesforce Team Lead and supports users globally. The position is permanent, full-time, in Bonifacio Global City, Taguig, with a hybrid model (at least 2 in‑office days/week).

Night shift hours are 8PM–5AM. You’ll translate business needs into scalable configurations, collaborate on the platform vision, and drive adoption while maintaining

Qualifications

• Bachelor’s degree or higher in CS/IT/CE or related field.
• Active Salesforce Administrator certification required.
• 3+ years as Salesforce Administrator with strong knowledge of Sales/Service Cloud.

Responsibilities

• Administer Salesforce (Sales and Service Cloud in Lightning) with daily support, user inquiries, data updates, and permission management.
• Build and maintain flows, validation rules, and complex reports during new feature rollouts and troubleshooting.
• Collaborate with Salesforce team to shape platform roadmap and scalable solutions.
• Prioritize feature backlog with Operations, analyze root causes to design low-maintenance fixes.
• Drive user adoption and ensure data security and audit compliance.

Skills

Salesforce administration

Project management

Data security & audit

Technical communication

Education

Bachelor’s degree in CS/IT/CE

Salesforce Administrator Certification

Tools

Salesforce Lightning

Sales Cloud

Service Cloud

Einstein

Flows

Validation Rules

Job description

Job Description:

As a Salesforce Administrator reporting to the Salesforce Team Lead, you'll play a critical role in managing and evolving Nasdaq's Salesforce instance for our Analytics business (eVestment), driving platform adoption, and solving real business problems for users across the globe.

You’ll thrive in this position if you're detail-oriented, solutions-driven, and passionate about all things Salesforce. Someone who loves translating business needs into efficient, scalable configurations and bringing clarity to a fast‑paced, global environment.

This is a permanent, full‑time role based in Bonifacio Global City, Taguig, following a hybrid work model (at least 2 in‑office days per week). Candidates must be amenable to work night shift (8PM–5AM).

Key Responsibilities

• Administer Salesforce (Sales and Service Cloud in Lightning), providing daily support including user inquiry triage, bulk data updates, and permission management.
• Build and maintain flows, validation rules, and complex reports while supporting new feature rollouts and troubleshooting.
• Collaborate with the Salesforce team to shape the platform’s internal vision, identifying opportunities for smarter, more scalable solutions.
• Partner with the Operations group to prioritize and execute the feature backlog, analyzing root causes of incidents to design efficient, low‑maintenance fixes.
• Drive user adoption and maintain high standards for data security and audit compliance across the organization.

What You’ll Bring

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 3+ years of experience as a Salesforce Administrator, with active Salesforce Administrator certification.
• Deep technical knowledge of Salesforce features (Sales and Service Cloud, Einstein, Flows, Validation Rules, etc.) and strong project management skills.
• Proven ability to manage competing priorities and deadlines with a positive, solutions‑oriented attitude.
• Excellent communication skills, with the ability to explain technical concepts to audiences of varying Salesforce proficiency.

Nice to Have

• Advanced Administrator or Platform App Builder Certification.
• Experience with Pardot and Zuora.
• Experience with Agentforce.

Benefits & Rewards

We offer a competitive, well‑rounded rewards package designed to support the financial, physical, and emotional well‑being of our employees and their families (where applicable). This includes HMO coverage for you and your dependents, an employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, and subscriptions to e-learning, fitness, and wellness platforms.

We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.

For more information, visit Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.