Sales Technician

Silicon Valley Computer Group Phils Inc.; Benguet; On-site; PHP 156,000 - 246,000; Full time

Job summary

Silicon Valley Computer Group Phils Inc. in Benguet is seeking a Sales Technician who blends technical know-how with customer service to help customers maximize their devices.

In this full-time, store-based role, you will assist customers with inquiries, demonstrate gadget features, conduct basic troubleshooting, provide after-sales support, and help the sales team meet store targets while keeping tools and records organized.

Qualifications

• Senior High School graduate is required.
• NC II Certification in Computer Systems Servicing, Electronics, or related field is preferred but not required.
• Tech-savvy with strong interest in gadgets.
• Good communication and customer service skills.
• Retail or technical service experience is an advantage.
• Basic computer knowledge and troubleshooting skills are an advantage.
• Knowledgeable about gadgets, laptops, mobile phones, and accessories.

Responsibilities

• Assist customers with technical inquiries and product recommendations.
• Demonstrate device features and proper usage.
• Perform basic troubleshooting and technical support for gadgets and accessories.
• Provide after-sales assistance and technical guidance to customers.
• Support the sales team in achieving store targets.
• Maintain service tools, technical records, and organized work areas.
• Stay updated with the latest tech products and features.

Skills

Customer service

Technical support

Product recommendations

Education

Senior High School diploma

NC II Certification in Computer Systems Servicing or Electronics

Job description

Got tech skills and love gadgets? Join our team! We’re looking for a skilled Sales Technician who can combine technical expertise and customer service to help customers get the most out of their devices.

Position: SALES TECHNICIAN

RESPONSIBILITIES:

• Assist customers with technical inquiries and product recommendations
• Demonstrate device features and proper usage
• Perform basic troubleshooting and technical support for gadgets and accessories
• Provide after-sales assistance and technical guidance to customers
• Support the sales team in achieving store targets
• Maintain service tools, technical records, and organized work areas
• Stay updated with the latest tech products and features

QUALIFICATIONS:

• At least Senior High School graduate
• NC II Certification in Computer Systems Servicing, Electronics, or related field is preferred, but not required
• Tech-savvy with strong interest in gadgets and electronics
• Good communication and customer service skills
• Retail or technical service experience is an advantage
• With basic computer knowledge and troubleshooting skills is an advantage
• Knowledgeable in gadgets, laptops, mobile phones, and accessories

JOB DETAILS:

• Full-time | Store-based

Branch: SV-Baguio
Address: Silicon Valley is located at the 3rd Level, Cyberzone, Unit 400, SM City Baguio, Luneta Hill, Upper Session Road, 2600 Baguio City, Philippines