Gadget & Tech Sales Technician

Silicon Valley Computer Group Phils Inc.; Benguet; On-site; PHP 156,000 - 246,000; Full time

Job summary

Silicon Valley Computer Group Phils Inc. in Benguet is seeking a Sales Technician who blends technical know-how with customer service to help customers maximize their devices.

In this full-time, store-based role, you will assist customers with inquiries, demonstrate gadget features, conduct basic troubleshooting, provide after-sales support, and help the sales team meet store targets while keeping tools and records organized.

Qualifications

• Senior High School graduate is required.
• NC II Certification in Computer Systems Servicing, Electronics, or related field is preferred but not required.
• Tech-savvy with strong interest in gadgets.
• Good communication and customer service skills.
• Retail or technical service experience is an advantage.
• Basic computer knowledge and troubleshooting skills are an advantage.
• Knowledgeable about gadgets, laptops, mobile phones, and accessories.

Responsibilities

• Assist customers with technical inquiries and product recommendations.
• Demonstrate device features and proper usage.
• Perform basic troubleshooting and technical support for gadgets and accessories.
• Provide after-sales assistance and technical guidance to customers.
• Support the sales team in achieving store targets.
• Maintain service tools, technical records, and organized work areas.
• Stay updated with the latest tech products and features.

Skills

Customer service

Technical support

Product recommendations

Education

Senior High School diploma

NC II Certification in Computer Systems Servicing or Electronics

Job description

Silicon Valley Computer Group Phils Inc. in Benguet is seeking a Sales Technician who blends technical know-how with customer service to help customers maximize their devices.

In this full-time, store-based role, you will assist customers with inquiries, demonstrate gadget features, conduct basic troubleshooting, provide after-sales support, and help the sales team meet store targets while keeping tools and records organized.