Sales Staff (SM North Edsa)

SONAK CORPORATION; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Job summary

SONAK CORPORATION is seeking a Sales Staff for our retail store in Quezon City, Philippines. You will be the first point of contact for customers, delivering friendly service, helping shoppers find the right sneaker styles, and driving sales.

You will maintain attractive displays, support floor set changes, and ensure stock is organized and available. The role emphasizes teamwork, accuracy in receiving merchandise, and keeping the store inviting for daily customers.

Qualifications

• Provide excellent customer service in assigned Store.
• Knowledgeable about product features, fit and style to help customers
• Teamwork and willingness to support daily store operations

Responsibilities

• Provide excellent customer service in the assigned store.
• Greet customers warmly and understand their needs.
• Share product knowledge to help customers choose confidently.
• Offer alternatives and styling tips to complete looks.
• Handle concerns with patience and professionalism.
• Assist with inventory counts, stock organization, and store upkeep.

Job description

Sales Staff is responsible in delivering excellent customer service, driving sales, and supporting the daily operations of a retail store. They are often the first point of contact for customers and are crucial to creating a positive shopping experience.

1. Provide excellent customer service in assigned Store

• Greet every customer with genuine warmth and enthusiasm—the kind that makes them feel right at home.

• Listen actively to understand their needs, preferences, and style, then match them with the perfect product.

• Share your knowledge about product features, fit, and style so customers feel confident and excited about their purchase.

• Go the extra mile—offer alternative suggestions, check stock in the back, or recommend styling tips to complete their look.

• Handle concerns or questions with patience, positivity, and professionalism.

2. Effective Store Maintenance and Visual Upkeep of Store

• Keep displays eye-catching, trend-forward, and aligned with seasonal themes and promotions.

• Make sure every sneaker, sandal, and slide is placed with intention—because presentation matters.

• Work with the team to execute floor set changes that keep the store feeling fresh.

3. Operations Standards and Teamwork

• Accurately receive, check, and record incoming merchandise to match purchase orders.

• Organize and maintain stockrooms for quick and efficient access.

• Monitor stock levels to avoid overstock or shortages.

• Replenish and rotate products regularly to ensure fresh presentation and availability.

• Assist with inventory counts, loss prevention measures, and reporting discrepancies promptly.

• Handle merchandise with care to maintain quality and presentation standards.