Sales Service Associate for YAKAL NBO

Hammerjack Pty Ltd; Philippines; On-site; PHP 223,000 - 391,000; Full time

Job summary

Sun Life in the Philippines is seeking a Branch Admin to support daily branch operations, inventory control, and document handling for two product lines. You will coordinate systems upgrades, lead staff meetings, and ensure timely processing of policy-related materials.

The role includes assisting in sales initiatives, monitoring requirements, and providing front-line support to agents and managers. Training and development are emphasized, with duties aligned to branch targets and customer

Qualifications

• Experience in branch admin or sales support.
• Familiar with Sun Life products and processes.
• Willingness to participate in ongoing training and team activities.

Responsibilities

• Monitor and conduct monthly inventory of branch supplies, forms and equipment.
• Coordinate proposal system and AMS-related upgrades to helpdesk.
• Lead regular meetings with branch staff on updates and procedures.
• Handle documents for two SL product lines and verify reimbursements.
• Assist in sales initiatives and monitor requirements for new business.

Skills

Inventory management

Documentation coordination

Customer service

Tools

MS Office

INGENIUM

Job description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

BRANCH ADMIN

• Monitors, maintains and conducts monthly inventory of branch supplies, forms and equipment following approved guidelines and procedures.
• Coordinates and handles proposal system and AMS-related upgrades to helpdesk.
• Conducts regularly meetings with the branch secretaries and staff regarding updates, and new procedures especially during contest month.
• Handles and coordinates incoming and outgoing documents and materials for the two-SL product lines.CheckSpecial Fund'reimbursement of the branch.

CONTRIBUTION TO BRANCH TARGET ATTAINMENT (AC/.MP)

• Assist in the implementation of Sales initiatives (Sales and Licensing Promos).
• Monitors the completeness of requirements (ACM, Pop Testresult, Sun Select, Top 100 and recommendation if necessary) submitted prior to BTC 1 and coding of the recruit.
• Prepares a standard daily monitoring report on life and mutual funds new business applications, following the required format, for submission to the Sales Head.

ASSISTANCE TO AGENCY FORCE (FMs and Advisors)

• Assist the Branch Manager in over-all branch activities(Meeting, K/O, Teambuildings, Assembly).
• Coordinates with Underwriting and/or Client Services regarding additional requirements to facilitate new business processing.
• Monitors and updates branch promos.
• Distributes duplicate ORs and policy contracts.
• Distribute ACS and Persistency reports.
• Responds to policy and administration-related inquiries using INGENIUM, etc. as required, coordinates with appropriate departments when necessary.
• Coordinates and facilitates different branch activities. .Coordinates with Marketing department re: branch qualifiers for different regional contests/promos.
• Requests corporate giveaways and sales aid through ARMS.
• Coordinates SL initiated trainings and agents affiliation-related activities to STD.
• Facilitates resigned agents surrendered items.
• Posts company-related updates in the bulletin board/s (production monitoring, memos, circulars, news and noteworthy)
• Distributes monthly the updated Mutual Fund Sales presentation materials (Fact Sheets) to the licensed MF Representatives.

PERSONAL DEVELOPMENT/Annual Devpt. (Short Term)

• Working knowledge of Sun Life Products.
• Attend at least 16 hours of training per year.
• VUL/Traditional persistency familiarization.
• Reporting of daily attendance (in and out, OT, VL and SL).
• Attend department and cluster GA's meetings.

Job Category:

Sales - Distribution Support

Posting End Date:

29/10/2026