Sales Representative

Exccell Workforce Solutions Corp.; Pasay; On-site; PHP 223,000 - 301,000; Full time

Job summary

Exccell Workforce Solutions Corp. is seeking a customer service-oriented individual to engage customers, provide product information, and assist with purchases at our retail location in the Philippines.

You will handle POS transactions, explain promotions, and maintain appealing displays while continuously learning about products and policies. You will address customer concerns with empathy and professionalism to ensure a positive shopping experience.

Responsibilities

• Customer Engagement: Welcome customers, understand their needs, provide product information, and offer recommendations.
• Sales & Transactions: Process purchases, returns, and exchanges using POS systems; explain promotions and loyalty programs; cross-sell products.
• Store Maintenance: Keep sales floor organized, displays appealing, and shelves stocked.
• Product Expertise: Continuously learn about new products, features, and company policies.
• Problem Resolution: Address customer complaints with empathy and tact.

Job description

• Customer Engagement: Welcome customers, understand their needs, provide product information, and offer recommendations.
• Sales & Transactions: Process purchases, returns, and exchanges using POS systems; explain promotions and loyalty programs; cross-sell products.
• Store Maintenance: Keep sales floor organized, displays appealing, and shelves stocked.
• Product Expertise: Continuously learn about new products, features, and company policies.
• Problem Resolution: Address customer complaints with empathy and tact.