Sales Operations Team Lead — US Growth

AsiaCruit, Inc.; Taguig; Sur place; PHP 800 000 - 1 200 000; Plein temps

Résumé du poste

Asiacruit in Taguig, Philippines is seeking a Sales Operations Team Lead to oversee Lead Generation and Lead Verification for US-based accounts, driving end-to-end lead management and data quality.

The ideal candidate is analytical, results-driven, and experienced in leading sales support teams, coaching staff, and ensuring sales-ready leads through CRM and reporting workflows. Collaboration with Sales, Marketing, and Recruitment is essential.

Qualifications

• Bachelor's degree in a business-related field preferred.
• At least 2 years in a Sales Team Leader or similar role in a BPO/contact center.
• Experience supporting US market accounts preferred.
• Proven ability to meet or exceed sales targets and improve team performance.

Responsabilités

• Lead and manage a team of sales representatives supporting US-based customers.
• Set clear performance expectations and communicate sales goals, policies, and client requirements.
• Conduct team huddles, one-on-one coaching sessions, performance reviews, and regular feedback discussions.
• Monitor daily, weekly, and monthly sales performance using KPIs and operational reports.
• Develop and execute sales strategies to improve lead conversion, upselling, cross-selling, and customer acquisition.
• Identify trends, opportunities, and risks affecting sales performance in the US market.
• Ensure sales representatives follow approved scripts, sales processes, offers, and compliance requirements.

Connaissances

Analytical skills

Coaching

Communication

CRM proficiency

Multitasking

Formation

Bachelor's degree in Business Administration/Marketing/Management/Communications

Outils

CRM systems

Contact center platforms

Workforce management tools

Sales reporting systems

Description du poste

Asiacruit in Taguig, Philippines is seeking a Sales Operations Team Lead to oversee Lead Generation and Lead Verification for US-based accounts, driving end-to-end lead management and data quality.

The ideal candidate is analytical, results-driven, and experienced in leading sales support teams, coaching staff, and ensuring sales-ready leads through CRM and reporting workflows. Collaboration with Sales, Marketing, and Recruitment is essential.