Sales Operations & Customer Care Associate

Heavy Duty Industrial Enterprises Inc.; Rizal; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Life Insurance

HMO

Free Meals

Training Subsidy

Well-Stocked Pantry

Employee Assistance Program

Parental Leave

Sick Leave

Vacation Leave

Job summary

Heavy Duty Industrial Enterprises Inc. in Rizal is seeking a Sales Operation/ Customer Service Associate to support the sales team and uphold high customer satisfaction. This on-site role requires 1-3 years in customer service or sales support, with strong communication and interpersonal skills.

You will manage inquiries, assist in the sales process, maintain records of interactions, and collaborate with colleagues to improve service delivery. A high school diploma is required.

Qualifications

• High School diploma or equivalent.
• 1-3 years of experience in customer service or sales support.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the sales team and ensure customer satisfaction.
• Manage customer inquiries and provide timely responses.
• Assist in the sales process and follow up with clients.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service delivery.

Skills

Customer service

Scheduling

Problem solving

Organizational skills

Sales pipeline

Team player

Education

High School diploma or equivalent

Job description

Heavy Duty Industrial Enterprises Inc. in Rizal is seeking a Sales Operation/ Customer Service Associate to support the sales team and uphold high customer satisfaction. This on-site role requires 1-3 years in customer service or sales support, with strong communication and interpersonal skills.

You will manage inquiries, assist in the sales process, maintain records of interactions, and collaborate with colleagues to improve service delivery. A high school diploma is required.