Sales Operations Associate: Quotation & Growth Champion

924 Hellmann Shared Service Center Inc.; Pasay; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Team spirit

Inclusive environment

Growth opportunities

Job summary

924 Hellmann Shared Service Center Inc. is seeking a Customer Quotation Specialist to manage quotation requests from customers, translate requirements into internal guidelines, and coordinate with account managers, countries and product teams.

You will analyze requests, validate rates, benchmark pricing, ensure timely submissions, and maintain strong customer engagement while working with regional stakeholders and pricing teams across diverse markets.

Qualifications

• Experience in managing customer quotations and RFQs from receipt to submission and follow-up.
• Ability to engage with customers and internal stakeholders at different levels.
• Extensive knowledge in international air and sea freight forwarding business.
• Strong time management to meet multiple deadlines.
• Good communication and interpersonal skills to engage with regional stakeholders and pricing teams across cultures.
• Ability to work under pressure and meet high workload periods.

Responsibilities

• Analyze and understand quotation requests from customers.
• Validate quotation requests against existing customer contracts and rates.
• Translate customer requirements into internal guidelines and coordinate pricing with stakeholders.
• Consolidate feedback and ensure completeness and correctness of country/product submissions.
• Review and benchmark pricing to ensure competitive submissions.
• Maintain customer engagement with fast turnaround and complete responses.
• Escalate issues that cannot be resolved on time.
• Translate internal pricing files to external customer files.
• Ensure timely, competitive and complete quotations.
• Monitor and follow up on quotation status with customers.
• Coordinate with branch operations after quotation award to start booking.
• Support quotation process, data quality, and compliance guidelines.
• Work with quotation-related software and keep updated.

Skills

Quotation management

RFQ processing

Customer engagement

Pricing analysis

Cross-functional coordination

Time management

Tools

MS Excel

Pricing software

Job description

924 Hellmann Shared Service Center Inc. is seeking a Customer Quotation Specialist to manage quotation requests from customers, translate requirements into internal guidelines, and coordinate with account managers, countries and product teams.

You will analyze requests, validate rates, benchmark pricing, ensure timely submissions, and maintain strong customer engagement while working with regional stakeholders and pricing teams across diverse markets.