Sales Operations Assistant

First Gen Corporation; Pasig; On-site; PHP 400,000 - 700,000; Full time

Job summary

First Gen Corporation in the Philippines seeks a diligent professional to ensure smooth customer switching and efficient Sales and Engagement Team operations by handling non-customer, third-party matters. This role is based in Metro Manila and involves coordinating with external partners to support marketing and sales activities.

You will finalize documentation for customer switching, assist with sales support, maintain databases for analysis and planning, and contribute to compliance and

Responsibilities

• Coordinate and administer sales operations and support activities.
• Manage third-party engagements with DU, PEZA, ERC, IEMOP, DOE.
• Ensure compliance, documentation, and regulatory reporting.

Job description

Primarily responsible for enabling smooth customer switching, and overall smooth and efficient operations of the Sales and Engagement Team by handling non-customer, third-party related matters and coordinating and administering sales operations and support activities.

Key Accountabilities

1. Third-Party Engagement

• Handles external relationships with non-customer, 3rd party partners, i.e. DU, PEZA, ERC, IEMOP, DOE to foster continuing mutual understanding, negotiate, communicate and fulfill requirements, and resolve problems quickly to support smooth marketing operations.

2. Administration of Sales Operations and Support Activities

• Leads internal coordination and finalizes documentation for customer switching, biddings and accreditations, and ensures that customer switching is a smooth experience overall for the customers, securing all necessary compliances, documentation, and other such mandatory requirements.
• Maintains internal databases and ensures availability for marketing analysis, planning and strategy development.
• Proposes and implements project protocols, processes and procedures to improve team’s efficiency in marketing and sales.

3. Regulatory Reporting and Compliance

• Submits required reports to regulatory bodies and maintains subscriptions and licenses to ensure compliance and continued operations of the group.