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JBW FloorCenter, Inc. is seeking a Store Manager/Sales Manager to oversee daily retail operations at the Lingayen Pangasinan branch and drive sales growth.
The role requires strong leadership, excellent communication, and proven experience in store or branch management. You will manage staff, inventory, customer service, and ensure compliance with company policies while delivering outstanding shopping experiences.
Unlimited incentive scheme for high performers
Direct hiring with probationary employment status
Competitive salary package
Government-mandated benefits
Free company uniform
Bachelor's degree in Interior Design, Ceramic Engineering, Marketing, Commerce, Business Administration, or any related field.
Proven experience as a Sales Manager, Branch Manager, or Store Manager.
Confident, professional, and presentable.
Strong leadership and people management skills.
Excellent communication, interpersonal, and problem-solving abilities.
Willing to work at FC FLOOR CENTER - Lingayen Pangasinan Branch.
The Store Manager/Sales Manager is responsible for overseeing the daily operations of the retail store to ensure efficient business operations, achieve sales and profitability targets, and deliver excellent customer service. The role includes managing store personnel, overseeing inventory, driving sales growth, ensuring compliance with company policies and procedures, and maintaining a safe and organized store environment.
Key Responsibilities
The Store Manager/Sales Manager is responsible for overseeing the daily operations of the retail store to ensure smooth and efficient operations, achieve sales targets, and deliver excellent customer service. The role includes staff management, inventory control, sales and revenue generation, and ensuring compliance with company policies and applicable regulations.
Sales Management
Set and achieve sales targets and profitability goals.
Develop and implement sales strategies to increase foot traffic, drive revenue, and improve customer satisfaction.
Customer Service
Ensure exceptional customer service.
Address customer inquiries, concerns, and complaints promptly and professionally.
Cash and Financial Monitoring
Monitor daily sales, petty cash, and ensure that all bills are paid on time by the Cashier.
Ensure that only the Branch Manager and the Cashier/Roving Cashier have access to the vault. When either is absent, the other must be available to maintain proper security and access control.
Staff Management
Train, develop, and motivate staff to build a highly skilled and productive team.
Create and manage employee work schedules.
Assign duties and supervise staff to ensure efficient store operations.
Inventory and Store Operations
Monitor and manage inventory levels to maintain adequate stock while minimizing stock shortages and overstocking.
Maintain a clean, organized, and visually appealing store environment.
Coordinate with the Visual Merchandising team to create attractive, brand-compliant displays.
Implement security and loss prevention measures to reduce theft, fraud, and inventory losses.
Communication and Leadership
Communicate effectively with staff, customers, other departments, and upper management.
Lead, coach, and inspire the team to achieve sales goals and maintain a positive work environment.
Resolve operational issues and customer concerns in a timely and professional manne