Sales Coordinator

Filinvest Hospitality Corporation; Mandaluyong; On-site; PHP 335,000 - 446,000; Full time

Job summary

CHROMA HOSPITALITY INC. is seeking an Administrative Sales Support to assist the North Sales Team with essential administrative and sales functions.

You will prepare forms, track lead inquiries, and consolidate weekly reports while supporting in various sales and marketing initiatives. You will handle reception-like duties, process calls, prepare corporate rates, draft proposals and contracts, and assist in hosting events and cross-selling opportunities.

Qualifications

• Bachelor's degree in Management, Hospitality and Tourism Management, Business Administration or related field.
• Fresh graduates welcome to apply; prior sales experience preferred.
• Strong organizational and administrative skills with attention to detail.
• Excellent communication and interpersonal skills; comfortable dealing with clients and internal teams.
• Proficient in Microsoft Office and capable of handling reports and correspondence.
• Highly motivated, results-driven, able to work under pressure in a fast-paced environment.

Responsibilities

• Administrative: Prepare sales administrative forms for the North Team (comp forms, upgrade forms, transportation, pastry, special rate, GC, entertainment, etc.).
• Track lead inquiries forwarded to the Sales Team and extract weekly sales reports from IvvY.
• Sales: Respond to guest inquiries, process calls, prepare corporate rates after coordination with Sales Managers, and draft proposals and contracts.
• Prepare and consolidate reports for the North Sales Team; generate IvvY, RMS, and WinCloud reports for NSO South Team; assist in sales events and account handling.
• Cross-sell and support on special accounts and sales activities; assist DOS in various tasks as directed.

Skills

Microsoft Office

Organizational skills

Communication

Interpersonal skills

Education

Bachelor's degree

Tools

IvvY

RMS

WinCloud

Job description

Filinvest Company: CHROMA HOSPITALITY INC.

Provides assistance and support to the North Sales Team in the administrative, sales functions of the department. May also support in other Sales and Marketing initiatives as directed.

Administrative

1. Preparation of all Sales Administrative forms for the North Team.
2. (Comp forms, upgrade form, transportation request form, pastry request form, special rate form, GC request form, entertainment form, etc )
3. Tracking of all lead inquiries forwarded to the Sales Team.
4. Extraction and collation of weekly sales report from hotel IvvY system assigned properties.

Sales

1. Receives and entertains guests queries and concerns in the absence of the sales managers
2. Process all incoming telephone calls in accordance with established procedures, while maintaining professionalism and telephone courtesy.
3. Preparation of corporate rates for companies after coordination with the Sales Managers.
4. Draft proposals, GRF (Group Reservations Forms) and contracts after coordination with the Sales Managers.
5. Prepares and consolidates all required reports of the North Sales Team.
6. Responsible for the generation of Sales and Catering systems (IvvY, RMS and WinCloud) reports of the NSO South Team on a weekly basis and sends out to the ADOS, AVP- Sales and VPSM - daily encoding and updating.
7. Provides support in preparation of all requirements for sales activities such as sales blitzes, hostings, entertainments, hotel inspections and others as directed by the Sales Managers and DOS Assists in handling reservation inquiries and finalizing bookings for National Accts & Corporate Accounts, as applicable.
8. May also be assigned to champion special projects.
9. Ensures correct correspondences related to operations - room contracts, room lists, amendment forms et al in the absence of the Sales Managers.
10. Maybe assigned to manage/support on special accounts and sales activities.
11. Must be familiar with other Chroma-managed hotels and do Cross Selling when there is opportunity to do so.
12. May be assigned to join and sales/ trade events as necessary and advised by ADOS/ AVP-Sales/VPSM.

QUALIFICATIONS

• Bachelors Degree in Management, Hospitality and Tourism Management, Business Administration, or any related course.
• Preferably with prior experience in sales or a related field; fresh graduates are welcome to apply.
• Strong organizational and administrative skills with keen attention to detail.
• Excellent communication and interpersonal skills; comfortable dealing with clients and internal teams.
• Proficient in Microsoft Office applications and capable of handling reports, proposals, and correspondence.
• Highly motivated, results-driven, and able to work under pressure in a fast-paced environment.
• Amenable to work in The Podium, Ortigas,Mandaluyong City