Sales and Operations Manager

Aimcore Manpower Service Provider; Cabanatuan; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

A Sales & Operations Manager role oversees the integration of sales strategies with operational execution to drive organizational efficiency, profitability and customer satisfaction. This position requires hands-on leadership, analytical thinking and people management to align business goals.

You will lead front-liners, monitor performance metrics, coordinate with warehouse teams, develop policies, and ensure high levels of customer satisfaction from order taking to delivery.

Responsibilities

• Lead, motivate and manage key front-liners to meet or exceed targets
• Monitor sales performance metrics and analyze data to identify areas for improvement
• Build and maintain strong relationships with key clients
• Oversee daily operations to ensure efficiency and effectiveness in processes
• Develop and implement operational policies and procedures to enhance productivity
• Coordinate with warehouse team to ensure efficiency from picking to release of products
• Hire, train and develop employees align with COO supportive of organizational goals
• Conduct regular performance reviews and provide constructive feedback
• Foster a positive and collaborative work environment
• Ensure high levels of customer satisfaction from order taking to delivery

Job description

About the role

A Sales & Operations Manager oversees the seamless integration of sales strategies with operational execution to ensure organizational efficiency, profitability and customer satisfaction. This role requires hands‑on leadership, analytical, people skills management to drive revenue growth, improve operational effectiveness and align business goals.

Key responsibilities

• Lead, motivate and manage key front-liners to meet or exceed targets
• Monitor sales performance metrics and analyze data to identify areas for improvement
• Build and maintain strong relationships with key clients
• Oversee daily operations to ensure efficiency and effectiveness in processes
• Develop and implement operational policies and procedures to enhance productivity
• Coordinate with warehouse team to ensure efficiency from picking to release of products
• Hire, train and develop employees align with COO supportive of organizational goals
• Conduct regular performance reviews and provide constructive feedback
• Foster a positive and collaborative work environment
• Ensure high levels of customer satisfaction from order taking to delivery