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Job summary
A hardware store is seeking a Sales Support Specialist to assist customers with orders, manage sales records, and handle inventory levels. The ideal candidate should have a high school diploma, experience in sales support or administration, and knowledge of hardware tools. Strong communication and organizational skills are essential for this role, which is vital to ensuring customer satisfaction and operational efficiency.
Qualifications
High school diploma or equivalent; a background in business administration is a plus.
Experience in sales support or administrative roles, preferably in the hardware or retail industry.
Knowledge of hardware tools, materials, and supplies is an advantage.
Responsibilities
Process customer orders accurately.
Assist customers with inquiries and quotations.
Maintain and update sales records and databases.
Track inventory levels with suppliers.
Prepare sales reports for management.
Schedule product deliveries.
Handle customer complaints promptly.
Support the sales team with administrative tasks.
Skills
Sales support experience
Knowledge of hardware tools
MS Office proficiency
Organizational skills
Communication skills
Problem-solving abilities
Education
High school diploma or equivalent
Tools
Sales management software
Job description
A hardware store is seeking a Sales Support Specialist to assist customers with orders, manage sales records, and handle inventory levels. The ideal candidate should have a high school diploma, experience in sales support or administration, and knowledge of hardware tools. Strong communication and organizational skills are essential for this role, which is vital to ensuring customer satisfaction and operational efficiency.