Risk Controls Business Analyst

Global Payments Process Centre, Inc.; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

Global Payments Process Centre, Inc. is seeking a detail-oriented risk analyst to help influence technology enhancements related to risk and fraud.

You will work with stakeholders across business units to drive security improvements and manage risk initiatives. The role requires a BA or equivalent, 3 years in an analytical role, strong communication, and the ability to lead, prioritize, and present findings.

Qualifications

• BA degree or equivalent work experience.
• 3 years of experience in an analytical role.
• Ability to handle multiple tasks and changing priorities with high attention to detail.
• Strong relationship-building and communication skills.
• Ability to lead, influence and drive change within teams.
• Results and execution focus with strong analytical and problem-solving skills.
• Ability to host and/or attend off-hours calls as needed.

Responsibilities

• Maintain awareness of business operations to influence stakeholders on risk and fraud enhancements.
• Drive security improvements by partnering with stakeholders across business units.
• Manage projects with progress updates and remedies for hurdles.
• Educate stakeholders on risks of not implementing fraud enhancements and follow up with each unit.
• Provide non-traditional risk monitoring and investigative services, including off-hours support.
• Assist stakeholders in prioritizing risk mitigation activities.
• Act as SME on worldwide risk processes and best practices.
• Communicate ideas, case studies, and proposals effectively to impacted parties.
• Work to centralize risk mitigation across systems, regions, and centers.
• Attend industry conferences and training courses as assigned.

Skills

Analytical skills

Communication skills

Relationship building

Leadership / influence

Multitasking / prioritization

Problem solving

Presentation skills

Education

BA degree or equivalent

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Responsibilities

• Maintain an awareness ofbusiness operations to help influence stakeholders to explore technology enhancements related to risk and fraud

• Drive security enhancements by partnering with stakeholders across business units

• Project management skills to include documenting project progress, provide recurring updates and remedies for potential hurdles

• Educate stakeholders of the risks of not making fraud enhancements; conduct follow up with each business unit

• Provide non-traditional risk monitoring and investigative services, including off hours support as needed

• Help business stakeholders make informed decisions regarding prioritization of risk enhancements

• Act as a subject matter expert on worldwide risk processes and best practices

• Effective use of written and oral communication to present ideas, case studies and proposals to impacted parties

• Work to centralize and streamline risk mitigation techniques across multiple systems, region, and centers

• Attend industry conferences and training courses as assigned

Required Qualifications

• BA degree or equivalent work experience

• 3 years of experience in an analytical role

• Ability to handle multiple tasks and changing priorities while maintaining meticulous attention to detail and accuracy

• Strong relationship building skills and communication skills

• Team members should be able to lead, influence, and drive change

• Results and execution focused with strong analytical and logical problem-solving skills

• Ability to host and/or attend off hours calls as needed

Preferred Qualifications

• Self-starter, expected to work both individually and in a team environment

• Previous presentation experience

• Ability to coordinate with multiple lines of business

• Strong understanding and experience with credit card operations

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ••••@globalpayments.com.