Risk Controls Business Analyst

Global Payments Inc.; Philippines; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

Global Payments Inc. in the Philippines is seeking a Risk Controls Business Analyst to help shape our risk and fraud programs on a global scale.

You will work with cross-functional teams to influence technology enhancements, while maintaining rigorous analytical standards. The role requires a BA degree or equivalent and 3 years of analytical experience, with responsibilities spanning stakeholder education, project documentation, and risk monitoring.

Qualifications

• BA degree or equivalent work experience.
• 3 years of experience in an analytical role.
• Ability to handle multiple tasks with attention to detail and accuracy.
• Strong relationship-building and communication skills.
• Ability to lead, influence, and drive change.
• Results- and execution-focused with strong analytical skills.
• Ability to host or attend off-hours calls as needed.

Responsibilities

• Maintain awareness of operations to influence stakeholders on risk/fraud tech enhancements.
• Drive security improvements by partnering with stakeholders across business units.
• Document progress and remedies; provide recurring updates on projects.
• Educate stakeholders on fraud risk, and follow up with each business unit.
• Provide non-traditional risk monitoring and occasional off-hours support.
• Help stakeholders prioritize risk enhancements.
• Act as SME on worldwide risk processes and best practices.
• Present ideas, case studies and proposals clearly in writing and verbally.
• Centralize and streamline risk mitigation across systems, regions, and centers.
• Attend industry conferences and training courses as assigned.

Skills

Analytical skills

Stakeholder communication

Change leadership

Education

BA degree or equivalent

Job description

Job Description:

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Risk Controls Business Analyst to join our ever-evolving Risk & Collections team and help shape the future of global commerce.

What you’ll own

• Maintain an awareness of business operations to help influence stakeholders to explore technology enhancements related to risk and fraud
• Drive security enhancements by partnering with stakeholders across business units
• Project management skills to include documenting project progress, provide recurring updates and remedies for potential hurdles
• Educate stakeholders of the risks of not making fraud enhancements; conduct follow up with each business unit
• Provide non-traditional risk monitoring and investigative services, including off hours support as needed
• Help business stakeholders make informed decisions regarding prioritization of risk enhancements
• Act as a subject matter expert on worldwide risk processes and best practices
• Effective use of written and oral communication to present ideas, case studies and proposals to impacted parties
• Work to centralize and streamline risk mitigation techniques across multiple systems, region, and centers
• Attend industry conferences and training courses as assigned

What you’ll bring

• BA degree or equivalent work experience
• 3 years of experience in an analytical role
• Ability to handle multiple tasks and changing priorities while maintaining meticulous attention to detail and accuracy
• Strong relationship building skills and communication skills
• Team members should be able to lead, influence, and drive change
• Results and execution focused with strong analytical and logical problem-solving skills
• Ability to host and/or attend off hours calls as needed

It’s a bonus if you have

• Self-starter, expected to work both individually and in a team environment
• Previous presentation experience
• Ability to coordinate with multiple lines of business
• Strong understanding and experience with credit card operations

This is a good opportunity to bring in some of our values and behaviors:

• Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.
• Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.
• Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

About The Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.