Business Continuity Analyst

Global Payments; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Global Payments is seeking a Technical Resiliency Analyst to help shape the future of global commerce through robust risk management and resilient operations. You will support enterprise-level risk activities, ensure compliance, and contribute to business continuity programs across the organization.

Responsibilities include mapping end-to-end service processes, identifying single points of failure, and participating in disaster recovery planning and incident exercises to strengthen resiliency

Qualifications

• Skilled in problem solving; creativity in resolving unique and challenging business problems; good business judgment.
• Bachelor’s Degree in Information Systems, Information Technology, or related field; relevant certifications considered.

Responsibilities

• Perform and assist in development of enterprise-level risk management and operational compliance functions.
• Interpret guidelines/policies for second line of defense on Business Continuity Management items.
• Manage and assist with Global Business Resiliency Governance program implementation globally.

Skills

Problem solving

Analytical thinking

Vendor reviews

Education

Bachelor's Degree in Information Systems/Information Technology

Tools

DRII Certification

BCI Certification

AWS Cloud Practitioner

Microsoft Azure Fundamentals

Google Cloud Digital Leader

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a Technical Resiliency Analyst to join our ever evolving Legal team and help shape the future of global commerce.What you’ll ownPerforms and assists in development of enterprise-level risk management and operational compliance functions.Interpret guidelines/policies/procedures to provide a second line of defense (critical challenge) on items related to Business Continuity ManagementManage and assist with the Business Resiliency Governance program implementation globallyAble to assist in mapping end-to-end service processes and identify Single Point of Failure (critical thinking)Participate in the review of technology resiliency (design architecture) changes (new/existing) to ensure compliance with Technical Resiliency StandardAble to create and deliver scenario-based exercises and oversee technology exercises to ensure every aspect of resiliency and disaster recovery capabilities are suitable and identify any potential gaps/issuesResponsible for identification of risks, tracking of remediation through closure, and escalating issues as neededOversee the creation of application level disaster recovery/technical resiliency plans to include key recovery strategiesUse Archer, the Governance, Risk and Compliance (GRC) tool, to assist business units across the organization with identification, evaluation, and management of risks and documentation of business resiliency activities in accordance with internal policiesCoordinate and deliver incident management, business continuity/disaster recovery, exercise, and issue training and awarenessParticipate in vendor reviews as a Business Resiliency Subject Matter Expert (SME)Monitor the Corporate Incident Management inbox and track weather events, incidents, and crises that may impact the Global PaymentsSupports implementation of processes to satisfy internal and regulatory requirementsAssist with gathering and/or maintaining documentation for meeting with Federal Examiners, internal and external auditors, and with clientsSkilled in problem solving; creativity in resolving unique and challenging business problems; good business judgmentParticipates and may lead training and the work of complex projects such as new business integrationAdminister and complete complex tasks such as data gathering or manipulation, system or process creation and implementationAble to make project recommendations of critical importance within established guidelinesWork independently while setting priorities and providing regular project status and updatesWhat you’ll bringBachelor's Degree Major in Information Systems, Information Technology, Bachelor of Science; other majors considered; willing to accept additional experience in lieu of degreeTypically Minimum 2 years relevant experienceIt’s a bonus if you haveDRII CertificationBCI CertificationAWS Cloud PractitionerMicrosoft Azure FundamentalsGoogle Cloud Digital Leader This is a good opportunity to bring in some of our values and behaviors: Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.About the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].