Risk & Compliance Associate

Concentrix Philippines; Cagayan de Oro; On-site; PHP 424,000 - 737,000; Full time

Job summary

Concentrix Philippines is seeking a Risk & Compliance Associate to support the organization's compliance, risk management, governance, and audit activities. You will ensure adherence to client requirements, company policies, regulatory obligations, and internal controls.

This role helps foster a culture of compliance and risk awareness while protecting the organization from regulatory, operational, financial, and reputational risks, working with a global team.

Qualifications

• Regular compliance audits across programs.
• Track, report, and close findings with corrective actions.
• Maintain risk registers and risk assessment docs.
• Facilitate risk workshops and FMEA sessions.
• Monitor and ensure SLAs for audit closures.

Responsibilities

• Plan and conduct internal audits and control assessments.
• Ensure adherence to client requirements and company policies.
• Identify, document, and communicate operational, information security, and business risks.
• Support governance activities and policy communications.
• Collaborate with teams to implement risk mitigation controls.

Skills

Regulatory compliance

Internal controls

Audit & monitoring

Risk assessment

Job description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

About the role

The Risk & Compliance Associate is responsible for supporting the organization's compliance, risk management, governance, and audit activities. The role ensures adherence to client requirements, company policies, regulatory obligations, and internal control standards. The position plays a critical role in fostering a culture of compliance and risk awareness while protecting the organization from regulatory, operational, financial, and reputational risks.

Key responsibilities

• Conduct regular compliance audits and monitoring activities across assigned programs.

• Ensure compliance with client contractual requirements, company policies, and applicable regulations.

• Track and report compliance findings, observations, and corrective actions.

• Monitor closure of audit findings within established service level agreements (SLAs).

• Facilitate policy communication and acknowledgment activities.

• Identify, assess, and document operational, compliance, information security, and business risks.

• Maintain and update risk registers and risk assessment documentation.

• Facilitate risk workshops and Failure Mode and Effects Analysis (FMEA) sessions.

• Monitor execution of risk mitigation plans and validate effectiveness of controls.

• Plan and execute internal audits, compliance reviews, and control assessments.