Risk & Compliance

Concentrix; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Concentrix in Makati City seeks a Risk & Compliance professional to join the Customer Due Diligence team. The role covers Initial, Enhanced and Ongoing Due Diligence, AML/CTF compliance, and risk assessment for merchant onboarding in a global fintech context.

You will perform KYC checks, credit and fraud screening, and help maintain regulatory documentation and risk systems. The candidate should have 2–3 years in CDD/KYC/AML, 1+ year in payments or tech, and merchant acquiring experience.

Qualifications

• 2-3 years in customer due diligence (KYC, AML and Credit) environment.
• 1+ years in payments or technology driven organization.
• Experience in a merchant acquiring organization.

Responsibilities

• Performing CDD activities, including Initial, Enhanced and Ongoing Due Diligence.
• Performing credit and fraud checks on new merchants to prevent losses.
• Ensures completeness and correctness of client documentation per AML/CTF regulations.
• Assigns the proper compliance risk and credit risk level to every merchant.
• Handling daily operations in accordance with policies and SLA.
• Collaborate with Sales to optimize end-to-end onboarding while managing risk.
• Identify, investigate, assess and report AML/CTF compliance matters.
• Handle risk alerts for new and existing merchants.
• Support risk manager with risk systems and process documentation.

Skills

KYC/AML knowledge

Risk assessment

Compliance awareness

Planning and organizational skills

Communication skills

Tools

PowerPoint

Excel

Job description

Job Title: Risk & Compliance Job Description

The Risk Analyst is a key role within the Customer Due Diligence team of FinTech Account, reporting into the Risk Manager (Customer Due Diligence). The Customer Due Diligence team is part of the First Line Risk & Compliance (1LRC) team and is responsible for Customer Due Diligence (CDD) of FinTech Account merchant acquiring customers, which includes Initial Customer Due Diligence, Enhanced Customer Due Diligence (ECDD) and Ongoing Customer Due Diligence (OCDD). CDD is a critical activity to comply with AML/CTF Rules, Scheme Rules, Worldline Rules, and other legal and regulatory requirements within the Australian market. CDD is also required to manage key risks that FinTech may be exposed to such as Fraud Risk and Credit Risk. The Risk Analyst is instrumental in ensuring that the business is managing its customer risk effectively.

Key Responsibilities

• Performing CDD activities, which will include Initial Customer Due Diligence, Enhanced Customer Due Diligence and Ongoing Customer Due Diligence.
• Performing credit and fraud checks on new merchants, thereby preventing the company from financial loss.
• Assures the completeness and correctness of the client documentation in terms of the AML CTF regulations.
• Assigns the proper compliance risk and credit risk level to every merchant.
• Handling daily operations in accordance with organizational policies and procedures within an agreed SLA.
• Work collaboratively with the Sales organization to ensure that the end-to-end onboarding process of customers is optimized, while managing risk within acceptable levels.
• Identify, investigate, assess and report on AML/CTF compliance matters, making sure that it complies with the AML/CTF program and Worldline’s Merchant Underwriting Policy.
• Handles risk alerts for new and existing merchants.
• Support the Risk Manager in ensuring that all risk systems, processes and procedural level documentation is created and maintained.
• Support the Risk Manager in ensuring that all risk systems, processes and procedures are continuously reviewed and optimized.

Experience

• Experience 2-3 years of experience in customer due diligence (KYC, AML and Credit) environment.
• 1+ years in payments or technology driven organization.
• Experience in a merchant acquiring organization.

Competencies & Knowledge

• Planning and organizational skills.
• Influencing and negotiation skills.
• Communication and presentation skills.
• Commercial awareness and industry knowledge.
• Results driven and ability to work under pressure.
• Intermediate knowledge of Office products, including PowerPoint and Excel.
• Multicultural and flexible mindset with the ability to multi-task and work in an international environment.

Location: PHL Makati City - SLC

Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.