Revenue Cycle Team Lead: Insurance & Claims

cardinalhealth; Taguig; Hybrid; PHP 725,000 - 1,004,000; Full time

Job summary

Cardinal Health in the Philippines seeks a revenue-cycle supervisor to lead a team handling insurance verification, prior authorization, claims management, denial resolution, and reimbursement activities. You’ll ensure quality, compliance, and timely revenue capture while supporting customer experience and revenue-cycle efficiency.

The ideal candidate has 4–8 years in a supervision role within RCM, a related bachelor’s degree or equivalent experience, and willingness to work hybrid with US hours

Qualifications

• 4–8 years of experience as supervisor or team lead managing an RCM account.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Willing to work on a hybrid set-up and US hours in BGC (Taguig).

Responsibilities

• Supervises the day-to-day activities of revenue cycle team members and ensures operational goals are met.
• Monitors productivity, quality, service levels, and compliance with policies and procedures.
• Provides coaching, performance feedback, and development support to team members.
• Resolves routine operational issues and escalates complex concerns as appropriate.
• Collaborates with peers, managers, and cross-functional partners to improve processes and customer outcomes.
• Uses reporting and data analysis to identify trends and drive continuous improvement.
• Ensures timely and accurate completion of insurance verification, prior authorization, claims, denial management, and other revenue cycle activities.
• Communicates effectively with team members, stakeholders, and customers to support operational success.
• Implements and reinforces process changes, best practices, and quality standards.

Skills

Supervisory experience

Education

Bachelor’s degree

Job description

Cardinal Health in the Philippines seeks a revenue-cycle supervisor to lead a team handling insurance verification, prior authorization, claims management, denial resolution, and reimbursement activities. You’ll ensure quality, compliance, and timely revenue capture while supporting customer experience and revenue-cycle efficiency.

The ideal candidate has 4–8 years in a supervision role within RCM, a related bachelor’s degree or equivalent experience, and willingness to work hybrid with US hours