Hybrid Revenue Cycle Lead (Verification & Claims)

Cardinal Health, Inc.; Philippines; Hybrid; PHP 670,000 - 1,004,000; Full time

Job summary

Cardinal Health in the Philippines seeks a supervisor to lead revenue cycle management teams and ensure efficient insurance verification, prior authorization, and claims processing aligned with company standards. The role supports timely revenue capture and customer experience improvements while coordinating with cross-functional partners.

The ideal candidate has 4–8 years in supervision of an RCM account, a related bachelor’s degree (or equivalent), and willingness to work hybrid hours in US

Qualifications

• 4–8 years of experience as supervisor/team lead managing an RCM account (preferred).
• Bachelor’s degree in related field, or equivalent work experience (preferred).
• Willing to work on a hybrid set-up and US hours in BGC.

Responsibilities

• Supervises day-to-day activities of revenue cycle team members and ensures operational goals are met.
• Monitors productivity, quality, service levels, and compliance with policies.
• Provides coaching, performance feedback, and development support to team members.
• Resolves routine operational issues and escalates complex concerns as needed.
• Collaborates with peers, managers, and cross-functional partners to improve processes.
• Uses reporting and data analysis to identify trends and address performance gaps.
• Ensures timely and accurate completion of insurance verification, prior authorization, claims, denial management, and other revenue cycle activities.
• Communicates effectively with team members, stakeholders, and customers to support operational success.
• Implements and reinforces process changes, best practices, and quality standards.
• Decisions primarily impact team performance, customer experience, and operational results.

Skills

Supervision

Team leadership

RCM knowledge

Data analysis

Education

Bachelor's degree

Related field/experience

Job description

Cardinal Health in the Philippines seeks a supervisor to lead revenue cycle management teams and ensure efficient insurance verification, prior authorization, and claims processing aligned with company standards. The role supports timely revenue capture and customer experience improvements while coordinating with cross-functional partners.

The ideal candidate has 4–8 years in supervision of an RCM account, a related bachelor’s degree (or equivalent), and willingness to work hybrid hours in US